Inside Sales Specialist

Qualified individuals with a disability have the right to request a reasonable accommodation.If you are unable or limited in your ability to use or access our careers website as a result of your disability, request a reasonable accommodation by: (1) calling 813-316-4735 (2) informing us regarding the nature of your request and (3) providing your contact information. Please do not direct any other general employment related questions to this email and/or phone number. Only inquiries concerning a request for a reasonable accommodation will be responded to from this phone number.It's an exciting time at Metrohm USA!We are the North American division of world-renowned Metrohm AG (Herisau, Switzerland), an industry leader in laboratory instruments and accessories for analytical testing/research. We are looking for an entry-level Inside Sales Specialist to join our team. This office-based position will work with the sales organization and be based at a Metrohm USA location – Plainsboro, NJ; Houston, TX or Riverview, FL. Ideal candidates will live within a commutable distance of one of these locations.This is your chance to be a part of a dynamic team and make an immediate impact!The Inside Sales Specialist is responsible for attracting new customers and driving revenue growth within the U.S. market. Primarily interacting with a CRM system, the Inside Sales Specialist will connect leads with opportunities and drive customer interactions with the outside sales team. The Specialist will ensure a positive Metrohm experience and will help, along with Sales Operations, to drive the evolution of this new Metrohm sales function. The Inside Sales Specialist will grow the business through opportunity generation, shortening the sales cycle, and ensuring customer satisfaction.Essential Functions:Lead QualificationMake initial contact to qualify sales leads based on information gathered from trade shows, marketing campaigns, and telephone inquiries.Solicit leads from current and prospective customers to generate orders.Utilize social media and other web content to find potential customers.Pass qualified leads and facilitate in-person meetings to Outside Sales representatives once opportunity is identified.Follow up on and maintain obsolescence and competitive installation base to capture opportunity.Identify additional customer needs to include expanded product and or potential service needs.Promote brand awareness of Metrohm and our technologies.Attend tradeshows and exhibits to promote our products.Opportunity GenerationDevelop sales opportunities by researching and identifying potential accounts, soliciting new accounts, building rapport, providing technical information and explanations, and preparing quotations.Early stage/proactive prospecting – Focuses on a data set primarily consisting of accounts not currently in our database, including obsoletes, and customers in under-developed markets.Promotes brand awareness of Metrohm and our technologies. Dedicated regional connection with our customers which expands the Metrohm Presence.Assesses competitors by analyzing and summarizing information and trends and identifying sales opportunities.CRM MaintenanceProfile CRM contacts for increased marketing campaign effectiveness.Update installation base of CRM contacts for future opportunities.Aid in CRM cleanliness to promote efficiency of use by marketing and sales personnel.Identify process improvement opportunities to create an expedient sale cycle and increase revenue generation.Education/Experience/Additional Qualifications:Bachelor’s degree in chemistry or equivalent preferred; OR a minimum of two (2) years of industry‐related sales experience; OR equivalent combination of education and experience.Two (2) years of experience in inside sales preferred.Ability to establish and maintain effective and constructive working relationships with others.Ability to prospect sales leads and develop rapport with potential customers.Experience with CRM preferred.Familiar with analytical instrumentation preferred.Previous sales training (Miller Heiman – PSS and SS) preferred.Why Work for Us?Our innovative, high-quality products are found in laboratories of all kinds academic, industrial, research, quality control, processing, manufacturing and scale-up and all over the world, although our efforts concentrate on North America. As part of a global entity and growing organization you will be part of a progressive and high-energy team, focused on bringing quality products to market and excelling in quality customer service. We provide a professional, dynamic environment and offer competitive salaries with an excellent benefits package.These benefits include:Comprehensive Medical, Dental and VisionBasic life insurance and accidental death and dismembermentShort- and long-term disabilityTuition reimbursement programPaid vacation, holidays, sick and personal days401k savingsAnd more!Metrohm USA, Inc. is an Equal Opportunity Employer.EOE-Females/Minorities/Protected Veterans/Individuals with DisabilitiesMetrohm USA, Inc. is a federal contractor with a commitment to engage in affirmative action to increase employment opportunities for protected veterans and individuals with disabilities.Metrohm USA, Inc. is an E-Verify employer.#LI-onsite

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