Breeze Airways™
Inflight Services Supervisor- PVD
Breeze Airways™, Providence, Rhode Island, us, 02912
Breeze is hiring- join us!The Inflight Services Supervisor, reporting to the Regional Manager Inflight Services, will support their assigned base and will collaborate with other departments to ensure the highest level of safety, efficiency, and overall success of Breeze. To achieve that objective, they will monitor the overall performance of a team of flight attendants and provide guidance and leadership while supporting departmental goals.
Here's what you'll do
Lead initiatives to achieve on-time performance goals set for their base/region
Execute daily, weekly, and monthly operational plans and respond to irregular operations as needed
Work flexible hours and be available during evenings, weekends, and holidays to handle irregular operations and flight interruptions
Maintain performance and reliability reporting and corrective action for their base's Flight Attendants
Coach and develop flight attendants to reach and exceed expected performance levels
Conduct fact-finding and investigation meetings with respect to performance, reliability, operational activities, etc. while being accountable for timely and accurate follow-up
Assist recruitment with hiring Flight Attendants
Promote safety and compliance with all regulatory and Breeze requirements
Demonstrate knowledge of key base and department metrics and performance indicators and the department's performance relative to them
Perform line evaluations as an ATS when necessary
Maintain accurate employment records of Flight Attendants
Ensure and maintain a safe environment and operation
Achieve performance measures and adhere to established standards in conjunction with Breeze Aviation Group Values of Safety, Kindness, Integrity, Ingenuity, and Excellence
Here's what you need to be successfulMinimum Qualifications
2+ years leading a diverse workforce
3+ years flight attendant experience
Ability to obtain and maintain current Breeze Airways Flight Attendant Certification
Experience and proficiency using Microsoft Office (Excel, Word, PowerPoint) professionally for training, QA, and data reporting
High performance orientation, ability to work well under pressure, prioritize projects, meet deadlines, and maintain flexibility
Self-starter must have a positive attitude and strong desire for success
Complete projects on time with minimal supervision, ability to work varied hours when necessary to meet deadlines
Ability to be cross-utilized in the Inflight Services and Station Operations departments
Knowledgeable in Inflight Service and working with the FAA, DOT, and TSA
Must pass a DOT pre-employment drug test
Must pass a TSA required fingerprint-based criminal history records check and a Breeze background check
Outstanding leadership capabilities, with ability to lead, train, and motivate
Preferred Qualifications
4-year degree or equivalent work experience
Skills/Talents
Competent in interpersonal communications (soft skills), collaboration, critical-thinking, and problem solving
A self-starter with excellent verbal and written communication skills
Good work ethic
Ability to work in a fast-paced team environment
Ability to handle stressful environments
Proven ability to lead and coach others
Attention to detail and a highly organized, process-focused aptitude are required to manage the variety of responsibilities and deliverables
Ability to travel often
Exemplifies Breeze's safety culture, values, and mission
Perks of the Job
Health, Vision and Dental
Health Savings Account with Breeze Employee Match
401K with Breeze Employee Match
PTO
Travel on Breeze and other Airlines too!
#J-18808-Ljbffr
Here's what you'll do
Lead initiatives to achieve on-time performance goals set for their base/region
Execute daily, weekly, and monthly operational plans and respond to irregular operations as needed
Work flexible hours and be available during evenings, weekends, and holidays to handle irregular operations and flight interruptions
Maintain performance and reliability reporting and corrective action for their base's Flight Attendants
Coach and develop flight attendants to reach and exceed expected performance levels
Conduct fact-finding and investigation meetings with respect to performance, reliability, operational activities, etc. while being accountable for timely and accurate follow-up
Assist recruitment with hiring Flight Attendants
Promote safety and compliance with all regulatory and Breeze requirements
Demonstrate knowledge of key base and department metrics and performance indicators and the department's performance relative to them
Perform line evaluations as an ATS when necessary
Maintain accurate employment records of Flight Attendants
Ensure and maintain a safe environment and operation
Achieve performance measures and adhere to established standards in conjunction with Breeze Aviation Group Values of Safety, Kindness, Integrity, Ingenuity, and Excellence
Here's what you need to be successfulMinimum Qualifications
2+ years leading a diverse workforce
3+ years flight attendant experience
Ability to obtain and maintain current Breeze Airways Flight Attendant Certification
Experience and proficiency using Microsoft Office (Excel, Word, PowerPoint) professionally for training, QA, and data reporting
High performance orientation, ability to work well under pressure, prioritize projects, meet deadlines, and maintain flexibility
Self-starter must have a positive attitude and strong desire for success
Complete projects on time with minimal supervision, ability to work varied hours when necessary to meet deadlines
Ability to be cross-utilized in the Inflight Services and Station Operations departments
Knowledgeable in Inflight Service and working with the FAA, DOT, and TSA
Must pass a DOT pre-employment drug test
Must pass a TSA required fingerprint-based criminal history records check and a Breeze background check
Outstanding leadership capabilities, with ability to lead, train, and motivate
Preferred Qualifications
4-year degree or equivalent work experience
Skills/Talents
Competent in interpersonal communications (soft skills), collaboration, critical-thinking, and problem solving
A self-starter with excellent verbal and written communication skills
Good work ethic
Ability to work in a fast-paced team environment
Ability to handle stressful environments
Proven ability to lead and coach others
Attention to detail and a highly organized, process-focused aptitude are required to manage the variety of responsibilities and deliverables
Ability to travel often
Exemplifies Breeze's safety culture, values, and mission
Perks of the Job
Health, Vision and Dental
Health Savings Account with Breeze Employee Match
401K with Breeze Employee Match
PTO
Travel on Breeze and other Airlines too!
#J-18808-Ljbffr