Tbwa Chiat/Day Inc
Inflight Services Supervisor- PVD Providence, Rhode Island, United States
Tbwa Chiat/Day Inc, Hartford, Connecticut, United States,
Working at Breeze Airways is an exciting endeavor and a serious commitment to bring “The World’s Nicest Airline” to life. We work cross-functionally with truly awesome Team Members to deliver on our mission:
“To make the world of travel simple, affordable, and convenient. Improving our guests travel experience using technology, ingenuity and kindness.”Breeze is hiring- join us!
The Inflight Services Supervisor, reporting to the Regional Manager Inflight Services, will support their assigned base and will collaborate with other departments to ensure the highest level of safety, efficiency, and overall success of Breeze. To achieve that objective, they will monitor the overall performance of a team of flight attendants and provide guidance and leadership while supporting departmental goals.Here’s what you’ll do
Lead initiatives to achieve on-time performance goals set for their base/regionExecute daily, weekly, and monthly operational plans and respond to irregular operations as neededWork flexible hours and be available during evenings, weekends, and holidays to handle irregular operations and flight interruptionsMaintain performance and reliability reporting and corrective action for their base’s Flight AttendantsCoach and develop flight attendants to reach and exceed expected performance levelsConduct fact-finding and investigation meetings with respect to performance, reliability, operational activities, etc. while being accountable for timely and accurate follow-upAssist recruitment with hiring Flight AttendantsPromote safety and compliance with all regulatory and Breeze requirementsDemonstrate knowledge of key base and department metrics and performance indicators and the department’s performance relative to themPerform line evaluations as an ATS when necessaryMaintain accurate employment records of Flight AttendantsEnsure and maintain a safe environment and operationAchieve performance measures and adhere to established standards in conjunction with Breeze Aviation Group Values of Safety, Kindness, Integrity, Ingenuity, and ExcellenceHere’s what you need to be successful
Minimum Qualifications2+ years leading a diverse workforce3+ years flight attendant experienceAbility to obtain and maintain current Breeze Airways Flight Attendant CertificationExperience and proficiency using Microsoft Office (Excel, Word, PowerPoint) professionally for training, QA, and data reportingHigh performance orientation, ability to work well under pressure, prioritize projects, meet deadlines, and maintain flexibilitySelf-starter must have a positive attitude and strong desire for successComplete projects on time with minimal supervision, ability to work varied hours when necessary to meet deadlinesAbility to be cross-utilized in the Inflight Services and Station Operations departmentsKnowledgeable in Inflight Service and working with the FAA, DOT, and TSAMust pass a DOT pre-employment drug testMust pass a TSA required fingerprint-based criminal history records check and a Breeze background checkOutstanding leadership capabilities, with ability to lead, train, and motivatePreferred Qualifications
Skills/TalentsCompetent in interpersonal communications (soft skills), collaboration, critical-thinking, and problem solvingA self-starter with excellent verbal and written communication skillsGood work ethicAbility to work in a fast-paced team environmentAbility to handle stressful environmentsProven ability to lead and coach othersAttention to detail and a highly organized, process-focused aptitude are required to manage the variety of responsibilities and deliverablesAbility to travel oftenExemplifies Breeze’s safety culture, values, and missionPerks of the Job
Health, Vision and DentalHealth Savings Account with Breeze Employee Match401K with Breeze Employee MatchPTOTravel on Breeze and other Airlines too!Breeze Airways provides equal employment opportunities to all Team Members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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“To make the world of travel simple, affordable, and convenient. Improving our guests travel experience using technology, ingenuity and kindness.”Breeze is hiring- join us!
The Inflight Services Supervisor, reporting to the Regional Manager Inflight Services, will support their assigned base and will collaborate with other departments to ensure the highest level of safety, efficiency, and overall success of Breeze. To achieve that objective, they will monitor the overall performance of a team of flight attendants and provide guidance and leadership while supporting departmental goals.Here’s what you’ll do
Lead initiatives to achieve on-time performance goals set for their base/regionExecute daily, weekly, and monthly operational plans and respond to irregular operations as neededWork flexible hours and be available during evenings, weekends, and holidays to handle irregular operations and flight interruptionsMaintain performance and reliability reporting and corrective action for their base’s Flight AttendantsCoach and develop flight attendants to reach and exceed expected performance levelsConduct fact-finding and investigation meetings with respect to performance, reliability, operational activities, etc. while being accountable for timely and accurate follow-upAssist recruitment with hiring Flight AttendantsPromote safety and compliance with all regulatory and Breeze requirementsDemonstrate knowledge of key base and department metrics and performance indicators and the department’s performance relative to themPerform line evaluations as an ATS when necessaryMaintain accurate employment records of Flight AttendantsEnsure and maintain a safe environment and operationAchieve performance measures and adhere to established standards in conjunction with Breeze Aviation Group Values of Safety, Kindness, Integrity, Ingenuity, and ExcellenceHere’s what you need to be successful
Minimum Qualifications2+ years leading a diverse workforce3+ years flight attendant experienceAbility to obtain and maintain current Breeze Airways Flight Attendant CertificationExperience and proficiency using Microsoft Office (Excel, Word, PowerPoint) professionally for training, QA, and data reportingHigh performance orientation, ability to work well under pressure, prioritize projects, meet deadlines, and maintain flexibilitySelf-starter must have a positive attitude and strong desire for successComplete projects on time with minimal supervision, ability to work varied hours when necessary to meet deadlinesAbility to be cross-utilized in the Inflight Services and Station Operations departmentsKnowledgeable in Inflight Service and working with the FAA, DOT, and TSAMust pass a DOT pre-employment drug testMust pass a TSA required fingerprint-based criminal history records check and a Breeze background checkOutstanding leadership capabilities, with ability to lead, train, and motivatePreferred Qualifications
Skills/TalentsCompetent in interpersonal communications (soft skills), collaboration, critical-thinking, and problem solvingA self-starter with excellent verbal and written communication skillsGood work ethicAbility to work in a fast-paced team environmentAbility to handle stressful environmentsProven ability to lead and coach othersAttention to detail and a highly organized, process-focused aptitude are required to manage the variety of responsibilities and deliverablesAbility to travel oftenExemplifies Breeze’s safety culture, values, and missionPerks of the Job
Health, Vision and DentalHealth Savings Account with Breeze Employee Match401K with Breeze Employee MatchPTOTravel on Breeze and other Airlines too!Breeze Airways provides equal employment opportunities to all Team Members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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