University of Utah Employment Site
Director, Student Services
University of Utah Employment Site, Salt Lake City, Utah, United States,
Job SummaryThis position is an integral member of the senior leadership team of the Department of Housing & Residential Education within the Division of Student Affairs. The Director will work collaboratively with colleagues who are overseeing the areas of Facilities, Budget & Finance, Dining Management, and Housing Services to advance a comprehensive and successful organization. The Director reports to the Associate Vice-President of Housing & Residential Education and directly supervises an associate director for residential education and with matrix supervision for an Associate Dean in the Dean of Students office that oversees residential Care & Conduct. The Director indirectly oversees assistant directors for residential education, resident directors, outreach coordinators, graduate assistants and more than 170 undergraduate student leaders (comprised of Resident Advisors, Community Advisors, and Residential Peer Mentors). The Director provides comprehensive leadership and supervision to the Residential Education area. The Residential Education area is the primary area charged with overseeing the residential experience and leadership development initiatives for HRE’s 5,500+ residents and 170+ student leaders. As the Director this role helps to develop strategic vision, buy-in, and assessment plans for these initiatives. Additional residential construction of 5,000 beds is in various stages of development, with plans to double the on-campus housing beds in five years. 1,500 beds will open in Fall 2026, with an additional 3,500 beds planned for 2027-2029. The Director also serves as primary liaison to the Office of the Dean of Students to assist with crisis and conduct response and serves as part of the department response team in cases of emergency. They are also part of the reporting line for significant incidents or crises that occur during non-business hours, along with serving as the primary after-hours liaison with campus partners (e.×., Dean of Students Office). Student Affairs is comprised of nearly 20 departments and is focused on supporting student well-being and success with the ultimate goal of assisting students in discovering their passion, people, and purpose. To that end, we aim to foster an environment that encourages employees to embrace innovative service delivery methods to best meet the needs of our students. As a result, students have the opportunity to participate in the creation of campus culture, collaboratively working alongside professional staff, student leaders, and academic partners. Student Affairs departments serve all students at the University of Utah, including undergraduate, graduate, and professional students who come from a variety of backgrounds. In order to best support our students, it is important that staff stay aware of issues and best practices related to student development, identity, and sense of belonging, both locally and nationally.
ResponsibilitiesThe Director is responsible for providing strategic leadership and oversight for a comprehensive residential education program. This position is responsible for the following major areas: 1. Provide strategic vision, planning, and assessment oversight to the residential experience educational model using a residential curriculum approach. 2. Assist with coordination of the student conduct processes, student of concern outreach management, and liaison with campus stakeholders. 3. Oversight of department and campus crisis management and emergency response protocols, liaison with campus emergency management 4. Support the Residence Hall Association in their strategic planning and leadership development 5.. Provide oversight to the recruitment, selection, training, supervision, professional development planning, and evaluation of staff and student leaders to support the advancement of department, division, and university goals 6. Lead a team in carrying out staff recruitment, selection, training, supervision, professional development planning, and evaluation 7. Serve as an ethical steward of financial resources. Develop budget in alignment with long range planning 8. Design assessment initiatives and processes to measure student utilization, student learning outcomes, and program success 9. Steward opening and closing process planning and operations at the building level alongside your team 10. Develop and administer university and departmental policy 11. Support individual development of students and staff As a Director, this position has responsibility to align the strategic direction of their responsible areas with the department, Student Affairs Division, and University Strategic Plans. The Director is responsible for identifying, researching, evaluating strategic opportunities, and evaluating their fiscal and policy implications. The Director provides support to advance the success of the entire department. They are a highly visible member of the university community who interacts across divisional lines. The Residential Education area works collaboratively with all segments of the university through education, consultation, advisement, and referral (specific entities include Dean of Students office, Living Learning Partners, University Police Department, Office of Equal Opportunity and Affirmative Action, Undergraduate Studies, Academic Affairs, General Counsel, Counseling Center, Center for Student Wellness). The Director will serve on department, division, and university committees, as appropriate. This position is also expected to serve as a connection point with colleagues outside of the institution, including BIG 12, AIMHO , and ACUHO -I. In addition, this position is responsible for actively supporting a high level of engagement of Residential Education staff within outside of the institution as well. DISCLAIMER This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.
Minimum QualificationsMinimum Qualifications: Bachelor’s degree or equivalency (1 year of college education is equivalent to 2 years of related work experience); eight years of progressively more responsible management experience; and demonstrated leadership, human relations and effective communications skills required. Strongly Preferred: - Master’s degree in higher education or related field; - Commitment to a student-centered educational mission that focuses on student success and engagement; - At least eight years of increasingly responsible professional experience in a position that involves thinking strategically, organizing, and managing residential and educational operations in a large, complex university housing department; - Demonstrated understanding and commitment to ensuring that all students find their home away from home. o Knowledge of personnel management, including selecting, training, supervising, and evaluating professional and paraprofessional staff; - Strong experience in crisis and emergency response. o Excellent communication and interpersonal skills, including writing, public speaking and presenting, teaching, and responding to customer needs; o Familiarity with different assessment methodologies and application of the resulting outcomes - Track record of continual improvement and use of data as a strong rubric for decision- making - Strong budget development and management experience - Experience developing and implementing a dynamic strategic plan - Experience collaborating with faculty, staff, and students in other university departments; - Experience working with student conduct; Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.#J-18808-Ljbffr
ResponsibilitiesThe Director is responsible for providing strategic leadership and oversight for a comprehensive residential education program. This position is responsible for the following major areas: 1. Provide strategic vision, planning, and assessment oversight to the residential experience educational model using a residential curriculum approach. 2. Assist with coordination of the student conduct processes, student of concern outreach management, and liaison with campus stakeholders. 3. Oversight of department and campus crisis management and emergency response protocols, liaison with campus emergency management 4. Support the Residence Hall Association in their strategic planning and leadership development 5.. Provide oversight to the recruitment, selection, training, supervision, professional development planning, and evaluation of staff and student leaders to support the advancement of department, division, and university goals 6. Lead a team in carrying out staff recruitment, selection, training, supervision, professional development planning, and evaluation 7. Serve as an ethical steward of financial resources. Develop budget in alignment with long range planning 8. Design assessment initiatives and processes to measure student utilization, student learning outcomes, and program success 9. Steward opening and closing process planning and operations at the building level alongside your team 10. Develop and administer university and departmental policy 11. Support individual development of students and staff As a Director, this position has responsibility to align the strategic direction of their responsible areas with the department, Student Affairs Division, and University Strategic Plans. The Director is responsible for identifying, researching, evaluating strategic opportunities, and evaluating their fiscal and policy implications. The Director provides support to advance the success of the entire department. They are a highly visible member of the university community who interacts across divisional lines. The Residential Education area works collaboratively with all segments of the university through education, consultation, advisement, and referral (specific entities include Dean of Students office, Living Learning Partners, University Police Department, Office of Equal Opportunity and Affirmative Action, Undergraduate Studies, Academic Affairs, General Counsel, Counseling Center, Center for Student Wellness). The Director will serve on department, division, and university committees, as appropriate. This position is also expected to serve as a connection point with colleagues outside of the institution, including BIG 12, AIMHO , and ACUHO -I. In addition, this position is responsible for actively supporting a high level of engagement of Residential Education staff within outside of the institution as well. DISCLAIMER This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.
Minimum QualificationsMinimum Qualifications: Bachelor’s degree or equivalency (1 year of college education is equivalent to 2 years of related work experience); eight years of progressively more responsible management experience; and demonstrated leadership, human relations and effective communications skills required. Strongly Preferred: - Master’s degree in higher education or related field; - Commitment to a student-centered educational mission that focuses on student success and engagement; - At least eight years of increasingly responsible professional experience in a position that involves thinking strategically, organizing, and managing residential and educational operations in a large, complex university housing department; - Demonstrated understanding and commitment to ensuring that all students find their home away from home. o Knowledge of personnel management, including selecting, training, supervising, and evaluating professional and paraprofessional staff; - Strong experience in crisis and emergency response. o Excellent communication and interpersonal skills, including writing, public speaking and presenting, teaching, and responding to customer needs; o Familiarity with different assessment methodologies and application of the resulting outcomes - Track record of continual improvement and use of data as a strong rubric for decision- making - Strong budget development and management experience - Experience developing and implementing a dynamic strategic plan - Experience collaborating with faculty, staff, and students in other university departments; - Experience working with student conduct; Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.#J-18808-Ljbffr