Tapestry, Inc.
Lead Supervisor -FT Visuals- Phoenix Premium
Tapestry, Inc., Chandler, Arizona, United States, 85249
Lead Supervisor -FT Visuals- Phoenix Premium
CoachChandler, AZ, USCoach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in.Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.The Lead Supervisor role is an integral part of the store’s overall success; modeling the behaviors needed to directly impact all aspects of our Company’s business: Sales and Operational Processes. This individual shows exemplary performance behaviors, not only with work performed, but by representing Coach at its highest standards. They serve as a true utilitarian player, possessing the ability to adapt to all roles within the store environment.Responsibilities:
SALES:Understands organizational objectives and makes decisions in partnership with the Store Manager(s) and Assistant Store Manager(s) that align with Company priorities and values.Endorses, models and develops team to deliver Coach’s Selling and Service expectations.Enforces sales strategies, initiatives and growth across all categories.Works with Store Manager(s) and/or Assistant Store Manager(s) to flex store business strategies and personal selling techniques to contribute to overall store and financial results.Leverages floor supervisor assignment responsibilities to deliver strong metrics; remains results driven, including through team selling and selling to multiple customers.Builds credibility and trust with team, as well with customers - serving as a personal fashion advisor to deliver business results.Acts as a brand ambassador in the local market/mall to drive brand loyalty and business.Develops both self and individual product knowledge skills and remains aware of current collections.Coaches, develops and motivates the team on a daily, weekly and monthly basis to meet goals and utilize Company tools.OPERATIONS:Manages daily operational tasks according to Coach standards.Demonstrates strong business acumen.Maintains interior and exterior upkeep of the building with partnership from the corporate office.Adheres to all applicable Coach retail policies and procedures.Ensures all daily tasks are completed without negatively impacting service of Coach standards.Minimum Requirements:
Experience:
1-3 years of previous retail experience (cashier/stock experience, sales, etc.) preferably in a luxury retail service environment.Education:
High school diploma or equivalent; college degree preferred.Technical:
Knowledge of cash register systems, basic computer skills, utilize walkie talkie, understand and read price and product release sheets.Physical:
Ability to execute at a fast pace, communicate effectively with customers and team, maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required.Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements. Tapestry, Inc., parent company of the Coach brand, is an equal opportunity and affirmative action employer.
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CoachChandler, AZ, USCoach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in.Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.The Lead Supervisor role is an integral part of the store’s overall success; modeling the behaviors needed to directly impact all aspects of our Company’s business: Sales and Operational Processes. This individual shows exemplary performance behaviors, not only with work performed, but by representing Coach at its highest standards. They serve as a true utilitarian player, possessing the ability to adapt to all roles within the store environment.Responsibilities:
SALES:Understands organizational objectives and makes decisions in partnership with the Store Manager(s) and Assistant Store Manager(s) that align with Company priorities and values.Endorses, models and develops team to deliver Coach’s Selling and Service expectations.Enforces sales strategies, initiatives and growth across all categories.Works with Store Manager(s) and/or Assistant Store Manager(s) to flex store business strategies and personal selling techniques to contribute to overall store and financial results.Leverages floor supervisor assignment responsibilities to deliver strong metrics; remains results driven, including through team selling and selling to multiple customers.Builds credibility and trust with team, as well with customers - serving as a personal fashion advisor to deliver business results.Acts as a brand ambassador in the local market/mall to drive brand loyalty and business.Develops both self and individual product knowledge skills and remains aware of current collections.Coaches, develops and motivates the team on a daily, weekly and monthly basis to meet goals and utilize Company tools.OPERATIONS:Manages daily operational tasks according to Coach standards.Demonstrates strong business acumen.Maintains interior and exterior upkeep of the building with partnership from the corporate office.Adheres to all applicable Coach retail policies and procedures.Ensures all daily tasks are completed without negatively impacting service of Coach standards.Minimum Requirements:
Experience:
1-3 years of previous retail experience (cashier/stock experience, sales, etc.) preferably in a luxury retail service environment.Education:
High school diploma or equivalent; college degree preferred.Technical:
Knowledge of cash register systems, basic computer skills, utilize walkie talkie, understand and read price and product release sheets.Physical:
Ability to execute at a fast pace, communicate effectively with customers and team, maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required.Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements. Tapestry, Inc., parent company of the Coach brand, is an equal opportunity and affirmative action employer.
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