NexHealth
Account Manager Leader
NexHealth, Salt Lake City, Utah, United States, 84193
About NexHealth
Our healthcare system is frustratingly analog. When you live in a world of one-tap car rides, meal delivery, and unlimited streaming, why do you have to call to schedule an appointment with a doctor and are still handed a clipboard to fill in a form? NexHealth's mission is to accelerate innovation in healthcare. We're doing this by connecting patients, doctors, and developers. We're the first to fully automate the integration with health record systems, paving the way for a new generation of disruptive health-tech companies
Here's some of what we've accomplished:
$125M Series C at $1B valuation
Manage more than 75 million patient records
80%+ annual revenue growth
Top 10% of Inc. 5000 (2022)
Sales at NexHealth
It's an exciting time to be in Sales at NexHealth. Our business and the Sales Org are accelerating at such a rapid pace that we must build more processes and logistics across Departments to operate efficiently at scale. Our team is comprised of the most capable and motivated individuals in tech. Being a Sales Leader at Nexhealth means you are ready to tackle the most impactful challenges and opportunities that lack clear ownership and accountability. As the business scales, the requirements for process and logistics far outstretch the capacity of a "side job" and therefore require dedicated leadership and ownership.
What You'll Do:
Manage and develop an AE Upsell sales team.
Build a process to monitor accounts and identify upsell and cross-sell opportunities.
Partner, build, and refine the process with CS leadership to mitigate churn risks and improve upsell or cross-sell chances.
Track, analyze, and create reports based on account activity, product and product feature usage rates, and customer effort scores to guide team strategy and approach.
Own and work with XFN teams to develop campaigns and specific offers that meet the needs and goals of customers.
What You'll Bring:
2+ years of previous SaaS Sales experience in a closing role
2+ years of sales leadership where you have worked closely with CS Teams
Some CS experience is a plus, but not required.
Track record of a strong analytical and goal-oriented mindset backed by advanced project management knowledge.
Strong SalesForce Competency
NexHealth Values
Solve the customer's problems, not yoursWhen making decisions, think from the perspective of the customer. It's easy to make decisions that make our lives simpler, but not the customers.
Do the things others are not willing to doAs a Nexer, always go after the hardest problems. Pursue things at the highest quality. Move at the fastest pace.
Take ownershipAct like a founder. Own your roles, destinies, mistakes, behavior, and our mission. The buck stops with each of us - no blaming or excuses.
Say what's on your mind, with positive intentBe direct, proactive, transparent, and frequent in your communication.
Default trustAs a Nexer, you do not have to earn trust, trust is given to you by default. If we by default trust each other, our speed of communication, feedback, information sharing, and overall improvements will be a lot faster.
Think in first principlesWe first identify the problem and then break it down to its fundamentals before diving into solutions. We constantly ask "why" to validate our assumptions.
Here's a glimpse into our interview process:
You'll talk with a NexHeath Recruiter
You'll talk with the Hiring Manager on a video call
You'll talk with Team Members on a video call
You'll do a Panel Presentation or Working Session with a small panel
Benefits
Competitive salary plus equity
401K
Full Medical, Dental and Vision
Unlimited PTO
We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender expression, sexual orientation, age, marital status, veteran status or disability status. We will provide reasonable accommodation to individuals with disabilities to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation at talent@nexhealth.com.
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Our healthcare system is frustratingly analog. When you live in a world of one-tap car rides, meal delivery, and unlimited streaming, why do you have to call to schedule an appointment with a doctor and are still handed a clipboard to fill in a form? NexHealth's mission is to accelerate innovation in healthcare. We're doing this by connecting patients, doctors, and developers. We're the first to fully automate the integration with health record systems, paving the way for a new generation of disruptive health-tech companies
Here's some of what we've accomplished:
$125M Series C at $1B valuation
Manage more than 75 million patient records
80%+ annual revenue growth
Top 10% of Inc. 5000 (2022)
Sales at NexHealth
It's an exciting time to be in Sales at NexHealth. Our business and the Sales Org are accelerating at such a rapid pace that we must build more processes and logistics across Departments to operate efficiently at scale. Our team is comprised of the most capable and motivated individuals in tech. Being a Sales Leader at Nexhealth means you are ready to tackle the most impactful challenges and opportunities that lack clear ownership and accountability. As the business scales, the requirements for process and logistics far outstretch the capacity of a "side job" and therefore require dedicated leadership and ownership.
What You'll Do:
Manage and develop an AE Upsell sales team.
Build a process to monitor accounts and identify upsell and cross-sell opportunities.
Partner, build, and refine the process with CS leadership to mitigate churn risks and improve upsell or cross-sell chances.
Track, analyze, and create reports based on account activity, product and product feature usage rates, and customer effort scores to guide team strategy and approach.
Own and work with XFN teams to develop campaigns and specific offers that meet the needs and goals of customers.
What You'll Bring:
2+ years of previous SaaS Sales experience in a closing role
2+ years of sales leadership where you have worked closely with CS Teams
Some CS experience is a plus, but not required.
Track record of a strong analytical and goal-oriented mindset backed by advanced project management knowledge.
Strong SalesForce Competency
NexHealth Values
Solve the customer's problems, not yoursWhen making decisions, think from the perspective of the customer. It's easy to make decisions that make our lives simpler, but not the customers.
Do the things others are not willing to doAs a Nexer, always go after the hardest problems. Pursue things at the highest quality. Move at the fastest pace.
Take ownershipAct like a founder. Own your roles, destinies, mistakes, behavior, and our mission. The buck stops with each of us - no blaming or excuses.
Say what's on your mind, with positive intentBe direct, proactive, transparent, and frequent in your communication.
Default trustAs a Nexer, you do not have to earn trust, trust is given to you by default. If we by default trust each other, our speed of communication, feedback, information sharing, and overall improvements will be a lot faster.
Think in first principlesWe first identify the problem and then break it down to its fundamentals before diving into solutions. We constantly ask "why" to validate our assumptions.
Here's a glimpse into our interview process:
You'll talk with a NexHeath Recruiter
You'll talk with the Hiring Manager on a video call
You'll talk with Team Members on a video call
You'll do a Panel Presentation or Working Session with a small panel
Benefits
Competitive salary plus equity
401K
Full Medical, Dental and Vision
Unlimited PTO
We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender expression, sexual orientation, age, marital status, veteran status or disability status. We will provide reasonable accommodation to individuals with disabilities to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation at talent@nexhealth.com.
#J-18808-Ljbffr