Learning & Development Manager

Position Overview

The Learning & Development Manager is a member of the Talent Department and reports to the Associate Director of Learning & Development. The manager works with other members of the Learning & Development team, the Senior Director of Talent, the Chief Talent Officer, and various business professionals and attorneys to develop and implement the firm’s core legal and professional skills training for attorneys and business professionals. 

Primary Duties and Responsibilities

Curriculum Development

• Review and maintain update associate benchmarks in collaboration with other team members and practice group leadership.
• Contribute to the development of a legal skills and professional skills training curriculum for various associate cohorts – junior associates, mid-level associates, and senior associates.
• Develop a professional skills training curriculum for business professionals in collaboration with human resources including program design, content creation, and execution.
• Develop a manager training program for business professionals, in collaboration with human resources including program design, content creation, and execution.
• Manage training curriculum for summer associates in collaboration with recruiting and other team members.

Program Planning & Logistics

• Serve as the lead project manager for the annual New Attorney orientation in collaboration with other team members and functional departments.
• Serve as lead project manager for a large, in-person training program in collaboration with other team members – e.g., First Year Associate Summit.
• Manage strategy, execution, and day-to-day operations for external coaching engagements in collaboration with Attorney Development professionals and practice group leadership.
• Manage associate mentor program including the mentor assignment process, mentor and mentee communications and mentoring.
• Serve in a consultative role to other departments on best practices for designing, marketing, and executing their training programs.
• Effectively market programs to ensure attendance and engagement.
• Manage program logistics such as invitations, registration, audio-visual needs, conference rooms, food and beverage, evaluations, speaker preparation, and more. 
• Implement strategic evaluations of each program that meet the needs of key MCLE jurisdictions, providing feedback for future sessions as well as aiding in the determination of ROI for each program.

Content Creation & Facilitation

• Design and create program content (slide decks and handouts) individually and in collaboration with subject matter experts.
• Facilitate professional skills training programs for various cohorts – associates, business professionals, etc.
• Identify internal and external speakers, providing input and guidance before program delivery and post-program feedback.
• Consult other presenters/instructors on best practices for facilitating effective learning programs.

Collaboration & Support

• Support large-scale legal skills workshops led by other team members.
• Support various large, in-person, and virtual training programs led by other team members – e.g. Mid-Level Summit, New Partner training, etc.
• Collaborate and contribute to the firm’s wellbeing strategy.

General

• Build, sustain, navigate, and leverage effective working relationships with team members, other departments, and individuals working to advance and support talent initiatives.
• Work with the talent operations team on the utilization of the learning management system (viLMS) and ensure efficient and effective usage of the system.
• Collaborate with recruiting, diversity, equity & inclusion, and human resources on initiatives that foster a diverse and inclusive culture and promote overall engagement.

Other

• Monitor and manage the learning & development budget to control costs and use resources efficiently.
• Assist in developing materials to market professional development activities internally and with external audiences, especially candidates.

Strategy

• Serve as an advisor to leadership for firmwide strategies related to lawyer and business professional development, training, performance management, and advancement practices.
• Keep up-to-date on professional development initiatives through literature, seminars, conferences, and membership in appropriate professional organizations. Actively engage in professional development organizations.
• Identify trends that impact professional development and the legal industry and implement them, as appropriate, to enhance effectiveness, efficiency, and innovation within new and existing programs.

Working Conditions

• Occasional travel and ability to work late hours.
• Job is subject to time pressures and constraints.