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Christopher Newport University

Catering Sales and Service Manager 00367

Christopher Newport University, Richmond, Virginia, United States,


Catering Sales and Service Manager 00367

Please see Special Instructions for more details.CNU will only accept online applications through the

jobs.cnu.edu

website. Online applications must be received by midnight on the closing date indicated in a job announcement. Faxed, emailed, hand-delivered or mailed applications and attachments will NOT be accepted. Applicants are welcome to complete an online application by using computers located in the Office of Human Resources. Address: CNU North - 321 Hiden Boulevard, Suite 101, Newport News, VA 23606. Public computers are also available in nearby libraries and at the Virginia Employment Commission. Address: 600 Butler Farm Road, Hampton, VA 23666 (M-F 9am-4:30pm).In order to be considered for this position, your application must provide evidence of experience and/or education supporting the requirements outlined in the posting. We encourage you to be clear and specific when describing your experience. *Responses to supplemental questions alone are not considered evidence of experience and/or education.Position Information

Working Title:

Catering Sales and Service Manager 00367Position Number:

00367FLSA:

ExemptAppointment Type:

Full TimeType of Posting:

General PublicIs Sensitive Position?

NoDesignated Personnel:

YesThis position is designated as a “responsible employee” who has the authority to redress sexual violence and report incidents of sexual violence or other student misconduct.This position is a “designated position” meaning this position could potentially be required to work (depending on the event) during an emergency closing.Departmental Objective

To provide high levels of excellence and professionalism in rendering superior customer-focused services to students, faculty, and guests of the University, with close attention to detail and a caring and concerned approach, targeted at delivering outstanding results in serving customer needs and achieving high levels of customer satisfaction.Purpose of the Position

This position will have complete responsibility for booking and confirming catering events and all data input for these events and will provide the CNU community and the public with exceptional customer service and food and beverage quality. This position books and supervises small and large full-service catered events on and off campus with quality and a style of fine dining. The position is responsible for the success of all CNU catering functions from the front of the house aspect. The position will work in conjunction with back of the house to ensure that all events are executed at the highest standard.Knowledge, Skills, and Abilities Related to Position

Excellent organizational skills and attention to detail.Excellent communication and interpersonal skills with students, staff, clients, and vendors.Excellent managerial and supervisory skills.Ability to work with clients to determine and anticipate needs of the event.Ability to work at a fast pace.Knowledge of electronic Event Management Systems (EMS).Extensive knowledge of food and beverages, on and off-site event planning and full-service catering.Knowledge of food safety in accordance with State of Virginia health codes.Knowledge of catering management in hotels, clubs, and catering facilities or the equivalent in the restaurant industry.Proficient in scheduling Assistant Managers, Student staff, Kitchen staff, hourly staff, and temp staff to keep service levels high and stay within the department budget, avoiding excessive overtime, while ensuring proper event coverage.Proficient in word processing and spreadsheets.Education, Experience, Licensure, Certification Required

Education:High school diploma or equivalent.Additional Consideration(s):Associates degree in Hotel, Resort, Hospitality, Management or related field.TIPS certified.TIPS certified trainer.Certified food handler.Experience:Experience scheduling a large staff with multiple events throughout the week.Experience bartending and/or bar management.Salary Information

Starting at $53,230, commensurate with education and experience.CNU Information

This position includes Commonwealth of Virginia and Christopher Newport University employee benefits. CNU offers a comprehensive benefits package to include retirement plans, medical, dental, vision, and a variety of other options. Available leave includes vacation, sick time, personal time, and volunteer/service leave. State employees are eligible for discounted travel, banking, legal and retail services, among others. To view more information about our benefits, please visit

https://cnu.edu/hr/benefits/ .Conditions of Employment

This is a classified position. New and returning classified employees are required to complete a 12-month probationary period. Selected candidates must attend a 2-day New Employee Orientation Program.Posting Information

Posting Number:

PS992PNumber of Vacancies:

1Posting Date:

06/24/2024Closing Date:

10/11/2024Special Instructions to Applicants

CNU will only accept online applications through the

jobs.cnu.edu

website. Online applications must be received by midnight on the closing date indicated in a job announcement. Faxed, emailed, hand-delivered, or mailed applications and attachments will NOT be accepted. Applicants are welcome to complete an online application by using computers located in the Office of Human Resources. Address: CNU North – 321 Hiden Boulevard, Suite 101, Newport News, VA 23606. Public computers are also available in nearby libraries and at the Virginia Employment Commission. Address: 600 Butler Farm Road, Hampton, VA 23666 (M-F 9am-4:30pm).Christopher Newport University Commitment

Christopher Newport University, an EO Employer, is fully committed to access and opportunity. We practice inclusive leadership and treat everyone with dignity and respect. We value diversity and are committed to creating an inclusive environment for all employees, as well as fully support the “Students First” value.Reasonable Accommodation Request

Christopher Newport University (CNU) will make a reasonable effort to accommodate persons with disabilities in the application and/or interview process. Persons with disabilities who require accommodation should contact the CNU Human Resources Office by calling (757) 594-7145.Alternative Hiring Process

In support of the Commonwealth’s commitment to inclusion, we encourage individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their Certificate of Disability (COD) provided by a Certified Rehabilitation Counselor within the Department for Aging & Rehabilitative Services (DARS). Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS to get their Certificate of Disability.Documents Needed To Apply

Required DocumentsResumeCover LetterTranscriptsOther Application MaterialsDD214Licensure/CertificationYellow Layoff FormBlue Layoff CardCertificate of Disability

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