Button Finance
Customer Service Manager
Button Finance, Los Angeles, California, United States,
Customer Service (Call Center) Manager
At Button Finance in North Tustin, CA, we are seeking a Customer Service Manager for our bustling call center. Join our innovative team and be part of a company dedicated to providing top-notch financial services. Your role will involve leading a team to deliver exceptional customer experiences and ensure smooth operations. With a salary range of $45,000 to $60,000, this position offers a rewarding opportunity to showcase your leadership skills and make a real impact. If you are passionate about customer service and thrive in a fast-paced environment, we welcome you to be part of our dynamic team in beautiful North Tustin, CA, US.Responsibilities:
Training Call Center Associates on Mortgage ScriptsGenerating talk tracks and scriptsExperience with Five9 and OutboundANIManaging a team of up to 10 Call Center AgentsOffice Management experienceQualifications:
Minimum 2 years of experience managing a call center in a mortgage companyProficiency in Five9 and OutboundANICompensation:
$45,000 - $60,000 yearly
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At Button Finance in North Tustin, CA, we are seeking a Customer Service Manager for our bustling call center. Join our innovative team and be part of a company dedicated to providing top-notch financial services. Your role will involve leading a team to deliver exceptional customer experiences and ensure smooth operations. With a salary range of $45,000 to $60,000, this position offers a rewarding opportunity to showcase your leadership skills and make a real impact. If you are passionate about customer service and thrive in a fast-paced environment, we welcome you to be part of our dynamic team in beautiful North Tustin, CA, US.Responsibilities:
Training Call Center Associates on Mortgage ScriptsGenerating talk tracks and scriptsExperience with Five9 and OutboundANIManaging a team of up to 10 Call Center AgentsOffice Management experienceQualifications:
Minimum 2 years of experience managing a call center in a mortgage companyProficiency in Five9 and OutboundANICompensation:
$45,000 - $60,000 yearly
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