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Bighornlaw

Customer Service Manager

Bighornlaw, Los Angeles, California, United States,


At Button Finance in North Tustin, CA, we are seeking a Customer Service Manager for our bustling call center. Join our innovative team and be part of a company dedicated to providing top-notch financial services. Your role will involve leading a team to deliver exceptional customer experiences and ensure smooth operations. With a salary range of $45,000 to $60,000, this position offers a rewarding opportunity to showcase your leadership skills and make a real impact. If you are passionate about customer service and thrive in a fast-paced environment, we welcome you to be part of our dynamic team in beautiful North Tustin, CA, US.Responsibilities

Training Call Center Associates on Mortgage ScriptsGenerating talk tracks and scriptsExperience with Five9 and OutboundANIManaging a team of up to 10 Call Center AgentsQualifications

Minimum 2 years of experience managing a call center in a mortgage companyProficiency in Five9 and OutboundANICompensation

$45,000 - $60,000 yearlyAbout Button Finance

Button Finance is a technology-forward mortgage lender. We are passionate about delivering the best mortgage experience to our customers and borrowers.

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