Logistics Analyst

Secure our Nation, Ignite your FutureBecome an integral part of a diverse team while working at an Industry Leading Organization, where our employees come first. At ManTech International Corporation, you’ll help protect our national security by providing enterprise IT support for one of our most critical customers in the Intelligence Community.As we embark on a transformational journey with our customer where high operational availability is vital and service excellence is the norm, you will be rewarded with meaningful and purposeful work, shaping the success of a new program, and gaining experiences to advance your career.Currently,

ManTech

is seeking motivated, career and customer-oriented

Logistics Analyst

for a program that supports a variety of customer IT requirements in our

Chantilly, VA and Mclean, VA

locations.Duties and responsibilities include, but are not limited to:Lead program property control and inventory management servicesManaging personnel, tasks, and interaction with all levels of customers.Providing solutions and working with customers to provide effective problem resolution.Leading, training, and mentoring a team of asset managers.Monitoring customer satisfaction which includes interaction with customers and staff.Collaborating across Service Delivery teams to ensure successful delivery of all projects.Measuring, reporting, and meeting key performance indicators.Create and brief presentations, reports, metrics to customers and Program leadership.Attend customer meetings and provide detailed minutes as required.Exercising creative thinking and ideation to advance business performance.Developing, maintaining, and updating SOPs, WI, processes, and procedures.Supporting CSI by making recommendations, developing, and supporting initiatives to reduce project costs and enhance customer experience (automation, equipment, tools, technology, process, training, etc.).Delivering innovative, flexible, integrated solutions to meet customer and changing business needs.Lead others to solve complex problems using analytical thinking, tools, and judgement to identify innovative solutions.Local travel between customer buildings.Basic Qualifications:Advanced knowledge of customer and asset management regulations, policies, and unique authoritiesDemonstrated experience with customer asset management toolsExperience leading and supervising a staff (10+) of various levels.5+ years direct knowledge of the customer’s operational environment.Demonstrated experience presenting briefings to senior customer management and customer stakeholders.Excellent oral and written communication skillsProven ability to build and maintain constructive relationships among customers, stakeholders, technical teams, and contractors across the customer base.BA/BS and two (2+) years of experience, or a combination of education and work experience equivalent to 6+ years.Preferred Qualifications:ITIL v4 Foundation, or higher, certificationExperience with ServiceNow ITSM, ITAMSecurity Clearance Requirements:Active and current TS/SCI with polygraph.Physical Requirements:Must be able to remain in a stationary position 50%.Must be able to move/traverse within and between buildings and offices.Must be able to position self to maintain computers, including under the desks and in the server closet.Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer.Must be able to move Audio/Visual or Computer equipment weighing up to 50 pounds.The person in this position frequently communicates with co-workers, management, and customers; must be able to exchange accurate information.Resolving technical problems and answering queries by telephone or self-service that involve computer hardware, software, network, system/application access, and telecommunications systems.

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