CData Software
Senior Account Manager
CData Software, Chapel Hill, North Carolina, United States, 27517
Senior Account Manager
Account Managers’ main responsibility will be managing existing OEM partner accounts within our OEM Partnerships division, ensuring the mutual success of the partnership. In this role, you will be charged with identifying and closing sales opportunities with the partners you manage, such as contract renewals and up-sells. You will carry a growth and renewal quota.
Additionally, you will provide a high level of quality of service to our partners. You will be required to demonstrate solution-selling skills and effectively manage internal relationships with Client Services and Technical Support departments to ensure complete customer satisfaction and meet sales objectives.
Location(s) : Remote
Key Duties & Responsibilities :
Call on existing OEM partners in an effort to meet and exceed individual and department revenue expectations
Identify and close sales/business development opportunities such as renewals, but also growing accounts through up-sells
Pursue relationships with key decision-makers across partner organizations to aid in the growth of the CData footprint within each account
Collaborate with other divisions across the Company, including Client Services, OEM New Business Sales, and OEM Technical Support teams to ensure complete customer satisfaction with CData and to ensure successful adoption of CData software
Ensure customer issues are acknowledged and resolved in a timely manner
Develop and actively pursue list of targeted Key Accounts and create individual plans of action to support partnership health
Accurately forecast sales opportunities via pipeline report
Monitor and report sales activity within the system
Monitor and report At Risk accounts
Ensure that all accounts remain in good standing through consistent follow up and communication
Develop/update account plans at a minimum of twice annually
Qualifications:
Bachelor’s degree is required (strong academic performance is desired)
Minimum 7 years of proven customer facing, inside sales and account management experience (with revenue generation) in the software or related industry*
At least 1 year of recent experience managing accounts of large (e.g Fortune 2000) clients
Ability to multi-task and ability to work in a dynamic, fast-changing entrepreneurial environment
Must be able to integrate knowledge across disciplines to include relationship management, consultative selling, closing/negotiating contracts, operation/process flow, and product function
Demonstrated track record of exceeding expectations against revenue goals
Moderate level of technical expertise (from a usability standpoint) and an interest in technology
Ability to pick up and maintain technical product knowledge quickly
Excellent verbal and written communication skills
High degree of computer literacy is a must
Ability to work with MS Office Suite (Word, PowerPoint, Excel) and Salesforce.com or similar contact management software
Experience working in the Data Connectivity and with OEM partnership programs a plus
Benefits
11 Paid Holidays
20 Days of PTO
Employer-paid Medical, Dental, and Vision plans (100% for employee, 50% for dependents)
HSA with Company Contribution
Employee Assistance Program
401k with 6% Immediately Vested Company Match
Professional development opportunities
CData is not currently registered as an employer in the following states, and therefore, applicants from these states will not be considered:
Alaska, Arkansas, California, Colorado, Connecticut, Delaware, Hawaii, Idaho, Kansas, Kentucky, Louisiana, Maine, Maryland, Michigan, Mississippi, North Dakota, Nebraska, New Mexico, Nevada, Oklahoma, Oregon, Rhode Island, Vermont, West Virginia, and Wyoming.
CData Software is an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
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Account Managers’ main responsibility will be managing existing OEM partner accounts within our OEM Partnerships division, ensuring the mutual success of the partnership. In this role, you will be charged with identifying and closing sales opportunities with the partners you manage, such as contract renewals and up-sells. You will carry a growth and renewal quota.
Additionally, you will provide a high level of quality of service to our partners. You will be required to demonstrate solution-selling skills and effectively manage internal relationships with Client Services and Technical Support departments to ensure complete customer satisfaction and meet sales objectives.
Location(s) : Remote
Key Duties & Responsibilities :
Call on existing OEM partners in an effort to meet and exceed individual and department revenue expectations
Identify and close sales/business development opportunities such as renewals, but also growing accounts through up-sells
Pursue relationships with key decision-makers across partner organizations to aid in the growth of the CData footprint within each account
Collaborate with other divisions across the Company, including Client Services, OEM New Business Sales, and OEM Technical Support teams to ensure complete customer satisfaction with CData and to ensure successful adoption of CData software
Ensure customer issues are acknowledged and resolved in a timely manner
Develop and actively pursue list of targeted Key Accounts and create individual plans of action to support partnership health
Accurately forecast sales opportunities via pipeline report
Monitor and report sales activity within the system
Monitor and report At Risk accounts
Ensure that all accounts remain in good standing through consistent follow up and communication
Develop/update account plans at a minimum of twice annually
Qualifications:
Bachelor’s degree is required (strong academic performance is desired)
Minimum 7 years of proven customer facing, inside sales and account management experience (with revenue generation) in the software or related industry*
At least 1 year of recent experience managing accounts of large (e.g Fortune 2000) clients
Ability to multi-task and ability to work in a dynamic, fast-changing entrepreneurial environment
Must be able to integrate knowledge across disciplines to include relationship management, consultative selling, closing/negotiating contracts, operation/process flow, and product function
Demonstrated track record of exceeding expectations against revenue goals
Moderate level of technical expertise (from a usability standpoint) and an interest in technology
Ability to pick up and maintain technical product knowledge quickly
Excellent verbal and written communication skills
High degree of computer literacy is a must
Ability to work with MS Office Suite (Word, PowerPoint, Excel) and Salesforce.com or similar contact management software
Experience working in the Data Connectivity and with OEM partnership programs a plus
Benefits
11 Paid Holidays
20 Days of PTO
Employer-paid Medical, Dental, and Vision plans (100% for employee, 50% for dependents)
HSA with Company Contribution
Employee Assistance Program
401k with 6% Immediately Vested Company Match
Professional development opportunities
CData is not currently registered as an employer in the following states, and therefore, applicants from these states will not be considered:
Alaska, Arkansas, California, Colorado, Connecticut, Delaware, Hawaii, Idaho, Kansas, Kentucky, Louisiana, Maine, Maryland, Michigan, Mississippi, North Dakota, Nebraska, New Mexico, Nevada, Oklahoma, Oregon, Rhode Island, Vermont, West Virginia, and Wyoming.
CData Software is an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
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