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KWI

Head of Product

KWI, Melville, New York, us, 11775


Description

The Opportunity

As the Head of Product, you will be responsible for defining and driving our product strategy forward with a particular focus on building a direct and engaging relationship with our end users to drive loyalty and retention. In this critical role, you will lead the product management team, working closely with the leadership team to shape the future of our products to ensure we deliver exceptional value to our users.

You will be hands-on and will develop and execute a product and design strategy that enhances our user experience across all platforms, creating a compelling product offering that builds a loyal and engaged user base.

If you’re a strategic thinker with a passion for product innovation and a track record of success in the retail software space, we’d love to hear from you!The Company

We are a small team with a big vision: to be the premier provider of cloud technology solutions for retailers. KWI offers a complete, unified commerce solution from a single database, specifically designed to help specialty retailers grow their business. Our portfolio of customers includes Pandora, David Yurman, Tom Ford and many other globally recognizable brands.We combine Point of Sale, Merchandising, e-Commerce, CRM, and Loss Prevention into one cloud-based platform. We are a Values and Mission driven organization, and we believe that if we develop and demonstrate leadership in our strategy, operations, and people, we will continue to drive product innovation and service excellence.As a Head of Product, you excel at the below core competencies

Adapting approach and demeanor in real time to match the shifting demands of different situations

Planning and prioritizing work to meet commitments aligned with organizational goals

Making sense of complex, high quality, and sometimes contradictory information to effectively solve problems

The impact you'll make

Strategic Leadership:

Develop and implement a comprehensive product strategy that aligns with the company’s goals and vision.

Product Development:

Oversee the end-to-end product lifecycle, from ideation and development to launch and post-launch analysis.

Market Insight:

Analyze market trends, consumer behaviors, and competitive landscape to identify opportunities and drive product innovation.

Cross-Functional Collaboration:

Work closely with marketing, sales, development, and operations teams to ensure seamless product development and execution.

Team Leadership:

Build and lead a high-performing product team, fostering a culture of collaboration, accountability, and continuous improvement.

Quality and Compliance:

Ensure all products meet regulatory standards and maintain the highest quality benchmarks.

What you will bring

8+ years of experience in product ownership or management

5+ years’ experience managing product teams, setting vision, and aligning product goals with business strategy

3+ years of experience working with retailers or retail technology; Omni channel commerce technology strongly preferred

Experience in SaaS and a strong interest in software

Experience creating and managing long-term product roadmaps, prioritizing features, and ensuring alignment with business goals

Executive Leadership experience, proven track record working directly with senior executives in a B2B environment

Experience leading organizational change or navigating product pivots

Excellent verbal and written communication skills

Strong product management and prioritization skills

Ability to work with multiple stakeholders towards a common goal

Can-do attitude, bold vision, resilience, and executive presence

Familiarity with API-based integrations

As a member of the KWI team you will receive

Full Medical, Dental and Vision

4 weeks of PTO in your first year

Summer Fridays....all year round

Tuition Reimbursement

Discount from building café

401(K) with a 50% company match (up to 6% of employee contribution)

Employee Referral Program

(1) Volunteer day each year

Our work spaceWe understand that our teams need flexibility, which is why we follow a hybrid schedule. Our in-office days are Monday, Tuesday, and Thursday, and employees are allowed to work remotely on Wednesdays and Fridays.

We are also a collaborative group and believe that getting together in person allows our team to do their best work. Together we enjoy monthly events, bagels every Thursday, a state-of-the-art coffee machine, a full snack pantry and many more surprise and delight moments throughout the year.

Our commitment to youAt KWI, we know that cultivating diversity and fostering an inclusive work environment is critical to our impact and success. We create an environment where no individual is advantaged or disadvantaged because of their background. We offer equal opportunity employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status.

With a commitment to maintaining a bias-free environment in which harassment is prohibited, we respect cultural diversity and comply with the laws of the places in which we operate. We expect our business partners, suppliers, clients, and all our team members to uphold these commitments.

About KWIKWI helps retailers maximize sales by uniting their online and in-store capabilities to deliver delightful shopper experiences. With KWI

Merchandising and mobile POS , retailers can execute omnichannel flawlessly, and right at their fingertips — clienteling, endless aisle, mobile checkout with the latest payment options,

inventory management, and ecommerce .

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