Charlotte Tilbury Beauty
Retail Makeup Artist , Los Angeles
Charlotte Tilbury Beauty, Los Angeles, California, United States, 90079
What the job does:As a Tilbury Artist (Retail Makeup Artist) you are responsible for promoting and creating makeup magic in store. Always representing the Charlotte Tilbury 5 P’s: Professional, Proactive, Passionate, Prescriptive, and Potential. Working as part of an elite team, the Makeup Artist drives business in store through delivering Charlotte Tilbury’s exceptional makeup artistry technique and service. The Tilbury Artist will reflect the brand values and customer base, achieving sales targets through the creation of an amazing experience with exemplary service. This role exudes passion and enthusiasm for Charlotte Tilbury to the customer, delivering her philosophy of artistry made easy along with a unique and personalized shopping experience.Sales
Strive to achieve and exceed personal sales goals including Key Performance Indicators (KPI’s) – examples; Average Unit Sales (AUS) and Items Per Transaction (IPT).Create brand awareness through the sharing and demonstration of your product knowledge.Seat customers for a makeup service.Demonstrate entrepreneurial spirit within the parameters of the Company guidelines.Work collaboratively to achieve and exceed team and counter goals.Introduce new product launches.Consistently promote the Tilbury Touch to the customers.Customer Service
Lead by example at all times to promote the Tilbury Touch and exceptional customer service.Deal with customer queries, using sound judgement to achieve positive outcomes.Work quickly and accurately in time pressured conditions.Take every opportunity to extend exceptional customer service beyond the in-store experience, including makeup applications and Charlottetilbury.com.Follow up extensively with clients to establish a productive, sales-producing client base.Team Work
Assist in the execution of events meeting both booking and sales goals.Demonstrate a positive and cooperative approach towards your work and your colleagues.Contribute to individual and team development plans through constructive feedback.Maintain high standards of timekeeping on counter to ensure team efficiency.Assist and maintain an atmosphere of open and positive communication, professionalism, and creativity at all times.Recognize and celebrate great performance.Operations
Ensure that the counter is ‘customer ready’ from open to close of business.Maintain excellent counter hygiene standards by cleaning display units, tools, and testers throughout the day.Assist with maintaining the required inventory levels, including stock counts and timely replenishment.Adhere to the Company cash loss prevention procedures and security policies.Implement visual merchandising, new launch displays, and collateral placement as directed by the management team.Complete administrative tasks in a timely and accurate manner.Raise operational issues for resolution in a timely manner.Store and Retail Partner Relationships
Establish and develop a cooperative and mutually respectful relationship with store retail colleagues.Maintain the store standards and policies at all times.Proactively suggest win-win opportunities to drive sales within store colleagues.Contribute to individual and team development plans through constructive feedback.Maintain high standards of timekeeping on counter to ensure team efficiency.Assist and maintain an atmosphere of open and positive communication, professionalism, and creativity at all times.Recognize and celebrate great performance.
#J-18808-Ljbffr
Strive to achieve and exceed personal sales goals including Key Performance Indicators (KPI’s) – examples; Average Unit Sales (AUS) and Items Per Transaction (IPT).Create brand awareness through the sharing and demonstration of your product knowledge.Seat customers for a makeup service.Demonstrate entrepreneurial spirit within the parameters of the Company guidelines.Work collaboratively to achieve and exceed team and counter goals.Introduce new product launches.Consistently promote the Tilbury Touch to the customers.Customer Service
Lead by example at all times to promote the Tilbury Touch and exceptional customer service.Deal with customer queries, using sound judgement to achieve positive outcomes.Work quickly and accurately in time pressured conditions.Take every opportunity to extend exceptional customer service beyond the in-store experience, including makeup applications and Charlottetilbury.com.Follow up extensively with clients to establish a productive, sales-producing client base.Team Work
Assist in the execution of events meeting both booking and sales goals.Demonstrate a positive and cooperative approach towards your work and your colleagues.Contribute to individual and team development plans through constructive feedback.Maintain high standards of timekeeping on counter to ensure team efficiency.Assist and maintain an atmosphere of open and positive communication, professionalism, and creativity at all times.Recognize and celebrate great performance.Operations
Ensure that the counter is ‘customer ready’ from open to close of business.Maintain excellent counter hygiene standards by cleaning display units, tools, and testers throughout the day.Assist with maintaining the required inventory levels, including stock counts and timely replenishment.Adhere to the Company cash loss prevention procedures and security policies.Implement visual merchandising, new launch displays, and collateral placement as directed by the management team.Complete administrative tasks in a timely and accurate manner.Raise operational issues for resolution in a timely manner.Store and Retail Partner Relationships
Establish and develop a cooperative and mutually respectful relationship with store retail colleagues.Maintain the store standards and policies at all times.Proactively suggest win-win opportunities to drive sales within store colleagues.Contribute to individual and team development plans through constructive feedback.Maintain high standards of timekeeping on counter to ensure team efficiency.Assist and maintain an atmosphere of open and positive communication, professionalism, and creativity at all times.Recognize and celebrate great performance.
#J-18808-Ljbffr