JLL
Professional, HR Service Delivery-3
JLL, Chicago, Illinois, United States, 60290
JLL empowers you to shape a brighter way .Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.Specialists- Tier 2 Support Responsibilities:Actively leverage the central HR platform and available technology to drive value and results.Integrate a mindset around diversity and inclusion constantly; be able and willing to coach others to understand ways to optimize the firm’s values.Establish key stakeholder relationships and work across boundaries to drive results.Proactively anticipate opportunities or issues and develop innovative solutions to address the opportunities at root cause with the intention to arrive at sustainable solutions.Provide training and knowledge, content, and process updates to offshore support teams.Act as escalation resource for our offshore and HR teams.Manage any HR case escalation: own end-to-end resolution, provide a timeline of events, identify gaps, and create a mitigation plan to prevent the issue from re-occurring.Liaison across business, HR, and payroll teams to support pay exception management.Provide trends, feedback and other ancillary data that could improve the effectiveness and efficiencies of our team and platform performance in partnership with offshore and HR teams.Support across all levels within the company, including vendors and COE's.Meet deadlines, critical thinking skills and empowered to make decisions to mitigate risk with a focus on the employee experience and customer support.Build expertise within aligned business line and clients' policies to better understand support asks and resolve escalated issues.Provide coaching/training to HR partners to help manage business expectations, SLAs, process, and status of resolution.Act as HR Services Change Champion ambassador to drive awareness, understanding and adoption of HR projects or other related changes.Positioning yourself as a credible champion who embodies the Jones Lang LaSalle culture and values in all your interactions.Lead or participate in other just-in-time projects impacting business results.Location:
On-site – Chicago, IL, Dallas, TXIf this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:401(k) plan with matching company contributionsComprehensive Medical, Dental & Vision CarePaid parental leave at 100% of salaryPaid Time Off and Company HolidaysJLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our
Candidate Privacy Statement .For additional details please see our career site pages for each country.For candidates in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy
here .This position may require you to be fully vaccinated against COVID-19. If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination.Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at
Accommodation Requests . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our
Contact Us
page > I want to work for JLL.Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.Accepting applications on an ongoing basis until candidate identified.
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On-site – Chicago, IL, Dallas, TXIf this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:401(k) plan with matching company contributionsComprehensive Medical, Dental & Vision CarePaid parental leave at 100% of salaryPaid Time Off and Company HolidaysJLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our
Candidate Privacy Statement .For additional details please see our career site pages for each country.For candidates in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy
here .This position may require you to be fully vaccinated against COVID-19. If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination.Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at
Accommodation Requests . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our
Contact Us
page > I want to work for JLL.Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.Accepting applications on an ongoing basis until candidate identified.
#J-18808-Ljbffr