Jones Lang LaSalle Incorporated
Professional, HR Service Delivery-3
Jones Lang LaSalle Incorporated, Chicago, Illinois, United States, 60290
Professional, HR Service Delivery-3
Professional, HR Service Delivery-3Location:
On-site – Chicago, IL, Dallas, TX
Job Type:
Full time
Posted:
2 Days Ago
Job Requisition ID:
REQ386520
JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers, and find a place where they belong.
Specialists- Tier 2 Support Responsibilities:
Actively leverage the central HR platform and available technology to drive value and results.
Integrate a mindset around diversity and inclusion constantly; be able and willing to coach others to understand ways to optimize the firm’s values.
Establish key stakeholder relationships and work across boundaries to drive results.
Proactively anticipate opportunities or issues and develop innovative solutions to address the opportunities at root cause with the intention to arrive at sustainable solutions.
Provide training and knowledge, content, and process updates to offshore support teams.
Act as escalation resource for our offshore and HR teams.
Manage any HR case escalation: own end-to-end resolution, provide a timeline of events, identify gaps, and create a mitigation plan to prevent the issue from re-occurring.
Liaison across business, HR, and payroll teams to support pay exception management.
Provide trends, feedback, and other ancillary data that could improve the effectiveness and efficiencies of our team and platform performance in partnership with offshore and HR teams.
Support across all levels within the company, including vendors and COE's.
Meet deadlines, critical thinking skills, and empowered to make decisions to mitigate risk with a focus on the employee experience and customer support.
Build expertise within aligned business line and clients' policies to better understand support asks and resolve escalated issues.
Provide coaching/training to HR partners to help manage business expectations, SLAs, process, and status of resolution.
Act as HR Services Change Champion ambassador to drive awareness, understanding, and adoption of HR projects or other related changes.
Position yourself as a credible champion who embodies the Jones Lang LaSalle culture and values in all your interactions.
Lead or participate in other just-in-time projects impacting business results.
If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
401(k) plan with matching company contributions.
Comprehensive Medical, Dental & Vision Care.
Paid parental leave at 100% of salary.
Paid Time Off and Company Holidays.
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally, the personal information we collect from you is for the purposes of processing in connection with JLL’s recruitment process.
This position may require you to be fully vaccinated against COVID-19. If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.
Accepting applications on an ongoing basis until a candidate is identified.
#J-18808-Ljbffr
Professional, HR Service Delivery-3Location:
On-site – Chicago, IL, Dallas, TX
Job Type:
Full time
Posted:
2 Days Ago
Job Requisition ID:
REQ386520
JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers, and find a place where they belong.
Specialists- Tier 2 Support Responsibilities:
Actively leverage the central HR platform and available technology to drive value and results.
Integrate a mindset around diversity and inclusion constantly; be able and willing to coach others to understand ways to optimize the firm’s values.
Establish key stakeholder relationships and work across boundaries to drive results.
Proactively anticipate opportunities or issues and develop innovative solutions to address the opportunities at root cause with the intention to arrive at sustainable solutions.
Provide training and knowledge, content, and process updates to offshore support teams.
Act as escalation resource for our offshore and HR teams.
Manage any HR case escalation: own end-to-end resolution, provide a timeline of events, identify gaps, and create a mitigation plan to prevent the issue from re-occurring.
Liaison across business, HR, and payroll teams to support pay exception management.
Provide trends, feedback, and other ancillary data that could improve the effectiveness and efficiencies of our team and platform performance in partnership with offshore and HR teams.
Support across all levels within the company, including vendors and COE's.
Meet deadlines, critical thinking skills, and empowered to make decisions to mitigate risk with a focus on the employee experience and customer support.
Build expertise within aligned business line and clients' policies to better understand support asks and resolve escalated issues.
Provide coaching/training to HR partners to help manage business expectations, SLAs, process, and status of resolution.
Act as HR Services Change Champion ambassador to drive awareness, understanding, and adoption of HR projects or other related changes.
Position yourself as a credible champion who embodies the Jones Lang LaSalle culture and values in all your interactions.
Lead or participate in other just-in-time projects impacting business results.
If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
401(k) plan with matching company contributions.
Comprehensive Medical, Dental & Vision Care.
Paid parental leave at 100% of salary.
Paid Time Off and Company Holidays.
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally, the personal information we collect from you is for the purposes of processing in connection with JLL’s recruitment process.
This position may require you to be fully vaccinated against COVID-19. If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.
Accepting applications on an ongoing basis until a candidate is identified.
#J-18808-Ljbffr