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Transdev

Dispatch Supervisor

Transdev, Pasadena, California, United States, 91122


www.TransdevNA.comTremendous career with opportunities for advancement.A comprehensive benefits package with paid holidays & vacation, medical, vision, and dental coverage, and 401(k) savings plan.Responsibilities

Oversees road service assigned carriers by tracking trip performance measures, route begin on.Provides customer support by responding to questions and concerns regarding customer trips, including no shows, cancellations, and missed trips.Manages emergency situations for vehicle operators; acts as liaison between the carrier and emergency services.Manages daily service by reviewing route performance and proactively responding to situations.May train/mentor other dispatchers.Minimum Requirements

High school diploma or equivalent.Technical degree preferred.5-7 years experience.Excellent verbal and interpersonal skills.Problem solving and analytical abilities.The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions upon request.If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; able to pass a drug screen.Job Category: Call Center / Dispatch / Reservationist / SchedulerPay Group: UC8Cost Center: 57231Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.Drug-free workplace.California applicants: Please Click Here for CA Employee Privacy Policy.About Transdev

Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.com.

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