Technical Solutions Engineer

Technical Solutions EngineerAs the largest pure-play fiber provider in the U.S., we deliver blazing-fast broadband connectivity that unlocks the potential of millions of consumers and businesses. As a Frontier employee, you will be part of our purpose of Building Gigabit America - creating the digital infrastructure that the country needs to thrive today and into the next century. Join us!What we're seeking:We are looking for a Technical Solutions Engineer who will play a crucial role in our sales and solution design process. You will be a key part of our Solutions Engineering team, engaging with customers to identify their business needs and designing technical solutions that leverage Frontier's products and services. This role significantly impacts our business by driving incremental revenue through technical leadership and customer engagement. In this hybrid role, you will have a defined work location HUB which includes work from home and assigned days in the office set by your manager. The HUB for this role will be in West Virginia.What we need in you:In this technical and sales-driven role, you'll need a blend of technical acumen, customer-centric mindset, and strong communication skills. Being successful here means you have the ability to understand complex technical requirements and translate them into effective solutions while building strong relationships with our customers and internal teams. Your resilience and proactive approach will help you thrive in a fast-paced environment.What you'll do:Follow company sales methodology and processes to drive sales success.Participate in customer-facing engagements and lead or assist in opportunities assigned by Solutions Engineering management.Develop and deliver professional presentations at any organizational level, using a consultative selling approach to identify customer business issues and desired outcomes.Design technical solutions that maximize Frontier products and services, maintaining current knowledge of Frontier competitors' offerings and preparing to respond with differentiators.Drive incremental revenue by developing and maintaining key technical and business relationships, managing communication and internal cooperation among Frontier resources.Prepare and present a "technical handoff" from Sales to the implementation/support teams.Develop and maintain positive internal and external working relationships, exhibiting strong verbal and written communication skills and providing technical explanations verbally or on a whiteboard.Maintain a working knowledge of Frontier products and services, including required certifications, and adhere to all Frontier methods and procedures.Actively mentor others in the organization and complete all assigned training, meeting quarterly objectives.Track time/activities and document them in the company's CRM system, adhering to the company's expense control policy and meeting all assigned deadlines.Ability to travel, which may average 50% or more depending on the region and role.What we offer:Nothing is more important to our success than the team that built it. That's why we provide benefits to keep you and your family well. Some of which we're most proud to offer includes:Salary Range: $45,000 to $130,000Sales boot camps, individualized coaching with senior leadership, and our annual president's club20 PTO (Paid Time Off) days + 10 paid holidays per yearDay one medical, dental, vision and prescription drug plan401k match of 50% on 6% of eligible compensationTuition Assistance ProgramPersonal & Work Life Balance Resources & Wellness Support AssistanceEmployee Resource GroupsSame-sex spouse and domestic partner benefits coverage10 weeks of paid parental leave, & a phased return to work program for new parentsUp to $10k in adoption program assistance3 weeks of paid caregiver leaveWhat background you should have:2-5 years of experience in solution-selling in enterprise-scale companies with a successful track record.At least two to three years of customer-facing experience in the Wireline industry.Significant experience in commercial telecommunications (especially SD-WAN, Cloud services such as Google Cloud, Azure, or AWS).Proven track record of establishing and maintaining strategic relationships with key customers and partners.Ability to effectively analyze a customer/prospect's business process and leverage an understanding of end-to-end business models.Self-starter with experience leading medium to large deals.Bachelor's degree preferred.A valid state driver's license and a clean driving record.Solid working knowledge of TCP/IP networking, IPv4 and 6, LAN, WAN (including SD-WAN), and security design.Additional desired skills: Active certifications in Google, AWS, or Azure Cloud services; MEF/Ciena (Ethernet); Cloud-based disaster recovery strategies; Managed Hosting Services delivery; Network security methods.

#J-18808-Ljbffr