Assistant Community Manager

Assistant Community ManagerThis position is responsible for assisting the Community Manager in the overall operations of the property, development, oversight of the team, and maintaining community compliance with all policies, procedures, and internal quality control standards.Essential DutiesMinimum 3 years experience in Property ManagementAssist with the management of the affordable housing/section 8 and Tax Credit (LIHTC) recertification process and compliance.Maintain property waiting listOverseeing accounts receivable, collecting rent, security deposit, and invoice processingLegal notice deliveryBuilding positive relationships with prospective and current tenantsCoordinate on-site data collections and processing of resident informationSchedule resident recertification interviews and coordinate apartment inspectionsEnsure proper calculation of income, assets, rent levels, etc.Investigate and help resolve complaints, disturbances, and violationsMaintain resident files in accordance with company policy & regulatory agency policyAssist with tasks associated with the operation of the property: leasing, rent collections, resident services, and maintenancePreparing and executing detailed and legally compliant lease agreementsOverseeing all financial procedures including verifying renter income, processing monthly payments, and executing default protocolsCreating organizational systems to support accurate record keeping, efficient financial transactions, and prompt renter complaint resolutionJob RequirementsMinimum 3 years experience of compliance of affordable Section 8 & Tax Credit (LIHTC) multifamily housing propertiesPrevious Property Management Experience – REQUIREDAt least two years of Section 8 experience as an Assistant Community ManagerAt least two years of LIHTC experience as an Assistant Community ManagerKnowledge of Department of Housing and Urban Development ("HUD") rules and regulationsCOS (Certified Occupancy Specialist) or TCS (Tax Credit Specialist) Certification or equivalent certification from a nationally recognized compliance training program and experienceKnowledgeable in rent collections, posting to G/L, completing daily deposits, calculating SODAs, etc.Outstanding customer service skillsExceptional verbal and written communication skillsAccounts receivable and collections experience a MUSTAttention to detail and ability to work independently on assignmentsProficient in Word, Excel, Outlook, One-Site Property Management Software, and InternetEducationHigh school or GED. This position requires the ability to read and write English fluently, the ability to accurately perform intermediate mathematical functions, and the ability to understand and perform all on-site resident management software functions.Professional ExperienceA minimum of three years of experience in residential property management as a Community Manager.Attendance/Travel RequirementsThe position requires the ability to work any of the seven days of the week, 52 weeks of the year. Due to property staffing limitations, it is extremely critical that individuals be able to work their scheduled hours on a consistent basis and, if necessary, overtime hours when requested. The position requires the ability to serve on-call, as scheduled or as necessary. Travel may be required at times to attend various owner gatherings either in the general vicinity of the associate's home property or in another state. You must also be able to attend certain resident events that are held after hours.Computer SkillsMinimum of basic knowledge of computersAbility to use Outlook and OneSite/YardiIntermediate knowledge of Microsoft SuiteMinimum of basic Internet knowledgePhysical DemandsMust be capable of physically accessing all exterior and interior parts of the property and amenities. Must be able to push, pull, lift, carry or maneuver weights of up to 50 lbs. independently and 100 lbs. with assistance.Learning & DevelopmentMaintain a commitment to ongoing personal development and career growth through career path activities provided through the corporate office and external sources as needed.BenefitsMedical, Dental & VisionPaid Vacation & HolidaysPaid Personal/Sick LeaveCompany Paid Life InsuranceCompany Paid Short-Term and Long-Term Disability InsuranceSupplemental Life Insurance (self, spouse, child[ren])Retirement Savings Plan with company matchCompany outings and eventsTo learn more about Pratum Companies, please click

here .Pratum Companies is committed to a diverse workforce and is an Equal Opportunity Employer.

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