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Massachusetts General Hospital

Senior Recovery Coach

Massachusetts General Hospital, Boston, Massachusetts, us, 02298


The Recovery Coach Team Lead will report to the Recovery Coach Program Manager and have a leadership role, providing support to a cohort of recovery coaches, especially around hiring, patient support, onboarding, and achieving the recovery coach certification. The successful candidate should possess a thorough understanding of the process of recovery, the importance of community and culture to addressing the barriers to successful recovery, familiarity with the function and culture of primary care and other medical settings, and a broad awareness of community resources and treatment options including the pathways of recovery. The individual is a dynamic, self-starter with experience working as a recovery coach and a commitment to the profession. The Team Lead will have excellent interpersonal skills with demonstrated capacity to relate well with others across a wide spectrum of needs and responsibilities.

What you will do:

Conducting all brief (5-10 minute) pre-screens for RC candidates; qualifying appropriate candidates to then be interviewed by the Recovery Coach Program Manager.Providing onboarding support to new hiresComplete the onboarding check-listScheduling the onboarding activitiesShare in educating/training new hires

Supporting all recovery coaches through the CARC credentialing processIncluding documentation of individual and group hoursKeeping track of educational requirements for CARCKeeping track of Continuing Education requirements for CARCAssistance with completing the application process

Tracking each recovery coach's $200.00 budget for job performance and continuing educationT-Pass distributionProvide support and coordination around the Annual Recovery Coach Collaborative and RetreatsDevelop a strong understanding of Epic documentation requirements and provide training to existing or new recovery coaches as neededLead group supervision when Recovery Coach Program Manager is out of the officeAttend meetings on behalf of the Recovery Coach Team as neededFacilitate a group cohort meetingParticipate in and lead community recovery events throughout the year

Skills and abilities:Effective leadership skillsExperience in leadership rolesFosters positive work environment.Experience in a recovery coach roleAbility to prioritize and manage complex tasks.A personal commitment to and compassion for patients with SUDs.Experience in working in a multicultural environment.Excellent written and oral communication skills.Strong analytic and computer skillsDemonstrated networking and partnership-building skills including experience working with diverse populations.Must be highly organized, motivated, and able to work well independently and in a team setting.Familiarity with harm reduction techniques

What you will need:Must have been in a recovery coach role full time for a minimum of 1 year, required, 2 years preferredHigh school diploma or GED requiredCARC preferredComplete BSAS recovery coach supervisors training within 3 months of hire required.Massachusetts General Hospital is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

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