San Diego State University
Student Success Advisor (Student Services Professional II)
San Diego State University, San Diego, California, United States, 92189
Student Success Advisor (Student Services Professional II)
Job no:
541428Work type:
StaffLocation:
San DiegoCategories:
Unit 4 - APC - Academic Professionals of California, Probationary, Full Time, Student Services, Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled)Position SummaryThe Student Success Advisor, in collaboration with the Director of the Student Success Center and under the SDSU Global Campus Senior Associate Dean & AVP of Student Affairs, provides advising and success coaching to students enrolled in Global Campus programs. The Student Success Advisor is housed in the Global Campus-Student Success Center and will promote and foster academic success, leadership, personal development, and professional growth; cultivate community for students through the committed, collaborative effort and support of faculty, staff, co-curricular activities, and the greater San Diego community; and create, collaborate on and implement programs and services which aid in the recruitment, retention, success and graduation of Global Campus students.Success Advisors are responsible for proactively connecting with an assigned caseload of students to provide advising, mentoring, and success planning that supports students in reaching their personal and academic goals. Using institutional platforms and early alert systems, Student Success Advisors will conduct targeted interventions to support and advocate for students who require additional assistance.This is a full-time (1.0 time-base), benefits-eligible, permanent/probationary position. This position is designated exempt under FLSA and is not eligible for overtime compensation. Work hours are Monday – Friday, 8:00 a.m. to 5:00 p.m., but may vary based on operational needs. This position is approved for partial telecommuting with onsite work in San Diego.Education and ExperienceEquivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration, or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. Possession of these knowledge and abilities is typically demonstrated through the equivalent to two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job-related field may be substituted for one year of the professional experience.Key QualificationsKnowledge, sensitivity and understanding of the social, political, personal, and cross-cultural needs of historically underrepresented and underserved students.Ability to collaborate and work with other units regarding issues of diversity and community.Interpersonal skills necessary to interact with students.Ability to exercise discretion, confidentiality, and excellent judgment in responding to controversial, sensitive, and/or emotional issues and situations.Prior experience with counseling and/or academic advising of students is preferred.Prior experience working with graduate-level students is preferred.Demonstrated history of supporting students in crisis.Ability to effectively use Word, Excel, Access and PowerPoint to create and analyze reports, manage data, resource materials and presentations.Compensation and BenefitsStarting salary upon appointment is not expected to exceed $4,841 per month.Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation.Diversity and Community at SDSUAt SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement.SDSU is a smoke-free campus. For more information, please click here.Supplemental InformationInitial review of the required application materials, including cover letters and resumes, will begin on August 15, 2024. To receive full consideration, apply by August 14, 2024. The position will remain open until filled.
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Job no:
541428Work type:
StaffLocation:
San DiegoCategories:
Unit 4 - APC - Academic Professionals of California, Probationary, Full Time, Student Services, Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled)Position SummaryThe Student Success Advisor, in collaboration with the Director of the Student Success Center and under the SDSU Global Campus Senior Associate Dean & AVP of Student Affairs, provides advising and success coaching to students enrolled in Global Campus programs. The Student Success Advisor is housed in the Global Campus-Student Success Center and will promote and foster academic success, leadership, personal development, and professional growth; cultivate community for students through the committed, collaborative effort and support of faculty, staff, co-curricular activities, and the greater San Diego community; and create, collaborate on and implement programs and services which aid in the recruitment, retention, success and graduation of Global Campus students.Success Advisors are responsible for proactively connecting with an assigned caseload of students to provide advising, mentoring, and success planning that supports students in reaching their personal and academic goals. Using institutional platforms and early alert systems, Student Success Advisors will conduct targeted interventions to support and advocate for students who require additional assistance.This is a full-time (1.0 time-base), benefits-eligible, permanent/probationary position. This position is designated exempt under FLSA and is not eligible for overtime compensation. Work hours are Monday – Friday, 8:00 a.m. to 5:00 p.m., but may vary based on operational needs. This position is approved for partial telecommuting with onsite work in San Diego.Education and ExperienceEquivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration, or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. Possession of these knowledge and abilities is typically demonstrated through the equivalent to two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job-related field may be substituted for one year of the professional experience.Key QualificationsKnowledge, sensitivity and understanding of the social, political, personal, and cross-cultural needs of historically underrepresented and underserved students.Ability to collaborate and work with other units regarding issues of diversity and community.Interpersonal skills necessary to interact with students.Ability to exercise discretion, confidentiality, and excellent judgment in responding to controversial, sensitive, and/or emotional issues and situations.Prior experience with counseling and/or academic advising of students is preferred.Prior experience working with graduate-level students is preferred.Demonstrated history of supporting students in crisis.Ability to effectively use Word, Excel, Access and PowerPoint to create and analyze reports, manage data, resource materials and presentations.Compensation and BenefitsStarting salary upon appointment is not expected to exceed $4,841 per month.Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation.Diversity and Community at SDSUAt SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement.SDSU is a smoke-free campus. For more information, please click here.Supplemental InformationInitial review of the required application materials, including cover letters and resumes, will begin on August 15, 2024. To receive full consideration, apply by August 14, 2024. The position will remain open until filled.
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