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HEI Hotels & Resorts

Sales Administrative Assistant

HEI Hotels & Resorts, Waltham, Massachusetts, United States, 02254


Sales Administrative Assistant

Job Locations:US-MA-WalthamRequisition ID

2024-51297

Category

Sales and Marketing

Position Type

Full-Time

FLSA Status

Non-Exempt

Location Name

Embassy Suites Boston/Waltham

Discretionary Performance Bonus Eligible

No

Tipped / Service Charge Eligible

No

About Us

Welcome to Embassy Suites by Hilton Boston Waltham, located in Boston's High-Technology, Pharmaceutical, and Life Sciences Belt. Our hotel offers an approachable, upscale experience with best-in-class customer service. We value diversity and encourage applications from all qualified candidates.Overview

Assist the Sales Team in the administrative functions required for effective hotel sales and management.Responsibilities

Act as Liaison between Sales Manager(s) and clients in Sales Manager's absence. Take booking inquiry information via phone and prepare proper paperwork.Use various computer software packages to enter data, produce contracts, correspondence, forms, and other documents.Answer telephone and respond to caller inquiries clearly and pleasantly.Distribute documents to appropriate persons and locations for prompt processing.Handle individual reservations for VIP clients, ensuring all arrangements are handled properly.Organize, file, and retrieve documents in appropriate binders.Comply with attendance rules and be available to work regularly.Perform any other job-related duties as assigned.Qualifications

Hotel experience preferred.High School Diploma; Bachelor's Degree preferred.Basic administrative knowledge such as business letters, formats, and telephone etiquette.Ability to effectively deal with internal and external customers.Ability to access and input information into a computer using Microsoft Office Suite.Ability to follow written and verbal instructions.Ability to stand and/or sit and continuously perform essential job functions.Ability to set up and maintain filing systems.Effective verbal and written communication skills.Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental, and financial wellness. Specific details and eligibility of these programs vary by location and employment status.HEI Hotels and Resorts is an equal opportunity employer, evaluating qualified applicants without regard to legally protected characteristics.

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