Logo
Hornblower Cruises and Events

Busser/Server Assistant - City Cruises DC

Hornblower Cruises and Events, Washington, District of Columbia, us, 20022


Starting pay: $17.00/hr plus tipsCity Cruises is seeking Server Assistants for its Operation in Washington, DCAbout Us:City Experiences' passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you're an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.About the Opportunity:The Server Assistant aids servers in the prompt delivery and removal of food and beverage items, is hospitable and cordial to guests and coworkers, acts safely and responsibly, and is knowledgeable about the vessel and the skyline.About You:This person will be adaptable, dynamic, and embody City Experiences' RESPECT Service System.Essential Duties & Responsibilities:Provide exceptional hospitality to guests and coworkers as prescribed in our Respect Service System (RSS)Provide guests with water, coffee/tea, and bread service throughout the mealBus used and unneeded dishes and glassware from guests tables to galleyScrape and stack dirty dishes, and carry dishes and other tableware to the galley for cleaningMaintain the cleanliness and safety of all common areas and service stations; clean up spilled food, drink and broken dishes, and remove empty bottles and trashSet up and break down dining room and service stations as prescribed; this requires movement of dining cabin furnitureProvide information to guests including menu descriptions, order of service, entertainment options, cruise route and points of interestBe prepared to begin work at scheduled timeMaintain uniform and personal grooming in compliance with appearance standardsAssist with the warm and efficient greeting and seating of guests when they arriveAdditional job duties as assignedQualifications & Requirements:High school diploma or equivalent requiredMust meet minimum state age requirementsPrevious restaurant experience preferredEnergetic and enthusiastic personality essentialMust be able to effectively understand and convey written and verbal information to guests and coworkersMust possess a service orientation - actively looking for ways to help othersWill work for extended periods of time without sittingRequired to lift furniture and other heavy items such as bus tubs up and down stairsWill be required to be available for work on all major holidays

#J-18808-Ljbffr