American Golf
San Dimas Canyon Banquet Captain
American Golf, San Dimas, California, United States, 91773
Overview
ABOUT AMERICAN GOLFAmerican Golf is a distinguished leader and pioneer in the golf industry, renowned for its innovative and unparalleled approach to golf course management. With over 50 years of experience as an owner, lessee, and manager of golf courses and country clubs, American Golf has established itself as an authority in maximizing the potential of any golf opportunity.Throughout its rich history, American Golf has been involved with more than 325 golf courses, serving diverse private entities and public agencies with its expertise. Presently, American Golf oversees the management of over 70 premier facilities across the United States, providing exceptional service and experiences to avid golfers and enthusiasts alike.We pride ourselves on our commitment to excellence, continually striving to exceed expectations and set new standards in the golf industry. Our team of skilled professionals is dedicated to delivering exceptional service and maintaining the highest standards of course upkeep, ensuring that each visitor to our facilities has an unparalleled experience.
Responsibilities
Job PurposeThe Banquet Captain supervises and manages banquet events. The Banquet Captain is responsible for staff schedules, ensuring banquet operations run smoothly, and prioritizing the comfort and safety of guests.A successful Banquet Captain has strong leadership skills, manages multiple streams of information, and remains calm in highly stressful situationsResponsibilitiesReview and understand Banquet Event Orders (BEO’s) or Event Plan at the beginning of each shift to ensure banquet rooms are set appropriatelyAssist managers and organizers with planning the layout and logistics of eventsSchedule and manage shifts and timetablesTrain staff on serving etiquetteEnsure banquet courses are served on timeMonitor supplies, equipment, and furniture inventoryTend to guests' requests, questions, and issuesEnsure the venue and facilities remain neat and cleanEnsure safety regulations are communicated and adhered to
Qualifications
QualificationsMinimum of 2 years’ experience in the service industry, preferably in catering/banquetAbility to communicate effectively with members, guests, co-workers, and managementStrong customer service skills and able to resolve customer issues or complaintsMust be of legal age to sell and serve alcoholic beverages, applicable state card or certificate must be provided if required by state lawEducationHigh School diploma requiredSkills/Abilities/Personal CharacteristicsKnowledge of Food Service RegulationsVerbal and Written CommunicationBasic MathCustomer ServiceResolve ConflictTeamworkFriendlinessEnergy LevelEfficiencyWorking ConditionsDays and hours of work vary by schedule and business needsEvening, weekend, and holiday work will be requiredWhile performing the duties of this job, the employee may be required to stand for long periods of time, to walk, read, hear, talk, balance, climb, use hands, use fingers, reach, stoop, kneel, crouch, crawl, smell, taste, push or pull. The employee may be required to lift and carry objects weighing up to 50 pounds. Specific vision abilities required for this position include close vision, distance vision, peripheral vision, color vision and the ability to adjust focus.Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functionsAmerican Golf Corporation is committed to equal employment opportunities for all. We will not discriminate against employees or applicants for employment on any legally recognized basis, (protected class), including but not limited to race, color, religion, genetic information, national origin, sex, pregnancy, childbirth, medical conditions, age, disability, citizenship status, uniform service member status, or any other protected class under federal, state, and/or local law.
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ABOUT AMERICAN GOLFAmerican Golf is a distinguished leader and pioneer in the golf industry, renowned for its innovative and unparalleled approach to golf course management. With over 50 years of experience as an owner, lessee, and manager of golf courses and country clubs, American Golf has established itself as an authority in maximizing the potential of any golf opportunity.Throughout its rich history, American Golf has been involved with more than 325 golf courses, serving diverse private entities and public agencies with its expertise. Presently, American Golf oversees the management of over 70 premier facilities across the United States, providing exceptional service and experiences to avid golfers and enthusiasts alike.We pride ourselves on our commitment to excellence, continually striving to exceed expectations and set new standards in the golf industry. Our team of skilled professionals is dedicated to delivering exceptional service and maintaining the highest standards of course upkeep, ensuring that each visitor to our facilities has an unparalleled experience.
Responsibilities
Job PurposeThe Banquet Captain supervises and manages banquet events. The Banquet Captain is responsible for staff schedules, ensuring banquet operations run smoothly, and prioritizing the comfort and safety of guests.A successful Banquet Captain has strong leadership skills, manages multiple streams of information, and remains calm in highly stressful situationsResponsibilitiesReview and understand Banquet Event Orders (BEO’s) or Event Plan at the beginning of each shift to ensure banquet rooms are set appropriatelyAssist managers and organizers with planning the layout and logistics of eventsSchedule and manage shifts and timetablesTrain staff on serving etiquetteEnsure banquet courses are served on timeMonitor supplies, equipment, and furniture inventoryTend to guests' requests, questions, and issuesEnsure the venue and facilities remain neat and cleanEnsure safety regulations are communicated and adhered to
Qualifications
QualificationsMinimum of 2 years’ experience in the service industry, preferably in catering/banquetAbility to communicate effectively with members, guests, co-workers, and managementStrong customer service skills and able to resolve customer issues or complaintsMust be of legal age to sell and serve alcoholic beverages, applicable state card or certificate must be provided if required by state lawEducationHigh School diploma requiredSkills/Abilities/Personal CharacteristicsKnowledge of Food Service RegulationsVerbal and Written CommunicationBasic MathCustomer ServiceResolve ConflictTeamworkFriendlinessEnergy LevelEfficiencyWorking ConditionsDays and hours of work vary by schedule and business needsEvening, weekend, and holiday work will be requiredWhile performing the duties of this job, the employee may be required to stand for long periods of time, to walk, read, hear, talk, balance, climb, use hands, use fingers, reach, stoop, kneel, crouch, crawl, smell, taste, push or pull. The employee may be required to lift and carry objects weighing up to 50 pounds. Specific vision abilities required for this position include close vision, distance vision, peripheral vision, color vision and the ability to adjust focus.Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functionsAmerican Golf Corporation is committed to equal employment opportunities for all. We will not discriminate against employees or applicants for employment on any legally recognized basis, (protected class), including but not limited to race, color, religion, genetic information, national origin, sex, pregnancy, childbirth, medical conditions, age, disability, citizenship status, uniform service member status, or any other protected class under federal, state, and/or local law.
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