Administrative Assistant

VOALAHelping Our Most Vulnerable Change Their Life StoriesVolunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at www.voala.org.JOB SUMMARY AND PURPOSEThe Admin Asst I provides general office support, and acts as the office receptionist and telephone screener. Establishes and maintains cooperative and harmonious working relationships with program staff, workers, families of clients, business agencies, office vendors, and general public.DUTIES AND RESPONSIBILITIESFiling and assisting other office staff when required.Prepares client and worker folders, record files, and general filing of records and documents.Coordinates staff training and administrative events.Participate and assist in organizational functions and events.Database entry as directed.Orders office supplies, types, creates, and mails correspondence.Answers telephone, e-mails, and replies to questions accordingly.Maintains informational and/or operational documents.QUALIFICATIONSREQUIREMENTS:Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications.EDUCATION:High School Diploma or Equivalent.EXPERIENCE:2 years of office and/or clerical experience; coursework or a formal degree or certification in Business Administration or related discipline can be combined with relevant experience to meet the time requirement.PREFERRED QUALIFICATIONS:Knowledge of nutrition practices and allergy restrictions/food substitutions.Knowledge of CA driving laws.Promotes nutrition curriculum, activities, and initiatives.Bilingual English and Spanish (written and verbal).Associate of Arts degree in Business Administration or Management Science. (Years of experience may be substituted for the education requirement on a year-to-year basis.)

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