Stayaspensnowmass
Guest Service Agent - Limelight Aspen - Winter
Stayaspensnowmass, Aspen, Colorado, us, 81612
Full-timeJob Location: Limelight AspenBudgeted Pay Rate: $21.00Job category: Limelight Hotel AspenSeason: Winter 2024-25Job Classification: Full-Time SeasonalCompany Description
Owned and operated by Aspen Hospitality, Limelight Hotels are your home base in the places you want to explore most. The contemporary properties are set in the heart of authentic outdoor and urban communities, and each hotel is deeply connected to its surroundings – offering a unique adventure for every guest. The guest experience is an intentional journey and the elevated, yet unpretentious nature of the stay allows guests to feel nurtured and at ease. A constant across all properties is a commitment to sustainability, unmatched hospitality, and access to an Adventure Concierge to ensure a memorable stay.Job Description
SummaryThe Guest Service Agent drives guests to and from various local locations per requests from various hotel departments. They provide assistance and support to the front desk as needed.Essential Job Functions
Pick up and deliver guests to various local locations as scheduled by the Front DeskFamiliarize guests with points of interest, restaurants, activities, and hotel facilities while transporting guestsKnow about all daily hotel functions, locations, and times for appropriate guest directionMaintain constant communication with Front Desk for itinerary changes and guest requestsCheck inside and out of vehicles for cleanlinessClean inside and outside of vehicles when neededCheck all essential fluids including oil and brake fluid and check the tire pressureReport any problems with the vehicles to Guest Services ManagerFill out vehicle maintenance checklists as directedReport all accidents accurately filling out incident reports immediatelyAssist Front Desk in locating lost baggage through airlines and guest services desk at airportDrive safely at all timesOther duties as assignedQualifications
Must be over 18 years of ageA valid driver’s license is requiredHigh School Diploma or high school equivalent preferred1 year of guest/customer service skills preferredAdditional Information
Supervision Given and ReceivedGiven:
This position has no supervisory responsibilities.Received:
Works under direct supervision of Front Office Manager. Tasks are assigned according to specific procedures, and work is checked frequently. Instruction, advice and assistance are readily available.Work Environment and Physical DemandsAbility to reach, crouch, kneel, see, hear, stand, walk and run for extended periods of time. Regularly work/drive in adverse weather conditions. Frequently drive in bright sunlight and at night. Exposure to noises that cause distraction and may be required to walk on slippery and uneven surfaces. Must be able to constantly lift, push or pull up to 50 lbs. individually or with assistance.Job BenefitsThis position is categorized as a regular full-time position eligible for the following benefits:Enrollment dates differ across the various programs.
Health, Dental and Vision Insurance ProgramsFlexible Spending Account ProgramsLife Insurance ProgramsPaid Time Off ProgramsPaid Leave Programs401(k) Savings PlanEmployee Ski Pass and Dependent Ski PassesOther company perksThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen One, Aspen Snowmass, Aspen Ventures or Aspen Hospitality you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700.This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.Aspen One/ Aspen Snowmass/ Aspen Ventures/ Aspen Hospitality is an equal opportunity employer.
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Owned and operated by Aspen Hospitality, Limelight Hotels are your home base in the places you want to explore most. The contemporary properties are set in the heart of authentic outdoor and urban communities, and each hotel is deeply connected to its surroundings – offering a unique adventure for every guest. The guest experience is an intentional journey and the elevated, yet unpretentious nature of the stay allows guests to feel nurtured and at ease. A constant across all properties is a commitment to sustainability, unmatched hospitality, and access to an Adventure Concierge to ensure a memorable stay.Job Description
SummaryThe Guest Service Agent drives guests to and from various local locations per requests from various hotel departments. They provide assistance and support to the front desk as needed.Essential Job Functions
Pick up and deliver guests to various local locations as scheduled by the Front DeskFamiliarize guests with points of interest, restaurants, activities, and hotel facilities while transporting guestsKnow about all daily hotel functions, locations, and times for appropriate guest directionMaintain constant communication with Front Desk for itinerary changes and guest requestsCheck inside and out of vehicles for cleanlinessClean inside and outside of vehicles when neededCheck all essential fluids including oil and brake fluid and check the tire pressureReport any problems with the vehicles to Guest Services ManagerFill out vehicle maintenance checklists as directedReport all accidents accurately filling out incident reports immediatelyAssist Front Desk in locating lost baggage through airlines and guest services desk at airportDrive safely at all timesOther duties as assignedQualifications
Must be over 18 years of ageA valid driver’s license is requiredHigh School Diploma or high school equivalent preferred1 year of guest/customer service skills preferredAdditional Information
Supervision Given and ReceivedGiven:
This position has no supervisory responsibilities.Received:
Works under direct supervision of Front Office Manager. Tasks are assigned according to specific procedures, and work is checked frequently. Instruction, advice and assistance are readily available.Work Environment and Physical DemandsAbility to reach, crouch, kneel, see, hear, stand, walk and run for extended periods of time. Regularly work/drive in adverse weather conditions. Frequently drive in bright sunlight and at night. Exposure to noises that cause distraction and may be required to walk on slippery and uneven surfaces. Must be able to constantly lift, push or pull up to 50 lbs. individually or with assistance.Job BenefitsThis position is categorized as a regular full-time position eligible for the following benefits:Enrollment dates differ across the various programs.
Health, Dental and Vision Insurance ProgramsFlexible Spending Account ProgramsLife Insurance ProgramsPaid Time Off ProgramsPaid Leave Programs401(k) Savings PlanEmployee Ski Pass and Dependent Ski PassesOther company perksThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen One, Aspen Snowmass, Aspen Ventures or Aspen Hospitality you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700.This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.Aspen One/ Aspen Snowmass/ Aspen Ventures/ Aspen Hospitality is an equal opportunity employer.
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