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Limelight Hotels

Guest Service Agent Limelight Aspen

Limelight Hotels, Aspen, Colorado, us, 81612


Job Description

SummaryThe Guest Service Agent drives guests to and from various local locations per requests from various hotel departments. They provide assistance and support to the front desk as needed.

Job Posting DeadlineApplications for this position will be accepted until July 15, 2024.

Essential Job Functions

Pick up and deliver guests to various local locations as scheduled by the Front Desk

Familiarize guests with points of interest, restaurants, activities, and hotel facilities while transporting guests

Know about all daily hotel functions, locations, and times for appropriate guest direction

Maintain constant communication with Front Desk for itinerary changes and guest requests

Check inside and out of vehicles for cleanliness

Clean inside and outside of vehicles when needed

Check all essential fluids including oil and brake fluid and check the tire pressure

Report any problems with the vehicles to Guest Services Manager

Fill out vehicle maintenance checklists as directed

Report all accidents accurately filling out incident reports immediately

Assist Front Desk in locating lost baggage through airlines and guest services desk at airport

Drive safely at all times

Other duties as assigned

Qualifications:

Must be over 18 years of age

A valid driver’s license is required

High School Diploma or high school equivalent preferred

1 year of guest/customer service skills preferred

Additional Information

Supervision Given and ReceivedGiven:

This position has no supervisory responsibilities.Received:

Works under direct supervision of Front Office Manager. Tasks are assigned according to specific procedures, and work is checked frequently. Instruction, advice and assistance are readily available.

Work Environment and Physical DemandsAbility to reach, crouch, kneel, see, hear, stand, walk and run for extended periods of time. Regularly work/drive in adverse weather conditions. Frequently drive in bright sunlight and at night. Exposure to noises that cause distraction and may be required to walk on slippery and uneven surfaces. Must be able to constantly lift, push or pull up to 50 lbs. individually or with assistance.

Job BenefitsThis position is categorized as a regular full-time position eligible for the following benefits:Enrollment dates differ across the various programs.

Health, Dental and Vision Insurance Programs

Flexible Spending Account Programs

Life Insurance Programs

Paid Time Off Programs

Paid Leave Programs

401(k) Savings Plan

Employee Ski Pass and Dependent Ski Passes

Other company perks

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen One, Aspen Snowmass, Aspen Ventures or Aspen Hospitality you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700.

This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.

Aspen One/ Aspen Snowmass/ Aspen Ventures/ Aspen Hospitality is an equal opportunity employer.

For an overview of Aspen Skiing Company's benefits and other compensation visit

www.aspensnowmass.com/employment/benefits-and-perks

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