Clinical Services Representative I

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the

Apply for this Job

link/button.If you would like to bookmark this position for later review, click on the

Bookmark

link. If you would like to print a copy of this position for your records, click on the

Print Preview

link.Department

RSDM-Clinical affairsOverview

New Jersey’s academic health center, Rutgers Biomedical and Health Sciences (RBHS) takes an integrated approach to educating students, providing clinical care, and conducting research, all with the goal of improving human health. Aligned with Rutgers University–New Brunswick and collaborating university wide, RBHS includes eight schools, a behavioral health network, and five centers and institutes that focus on cancer treatment and research, neuroscience, advanced biotechnology and medicine, environmental and occupational health, and health care policy and aging research. Our faculty are teachers, clinicians, and scientists with unparalleled experience who advance medical innovation and provide patient care informed by the latest research findings. We offer an outstanding education in medicine, dentistry, pharmacy, public health, nursing, biomedical research, and the full spectrum of allied health careers. Our clinical and academic facilities are located throughout the state—at Rutgers University–New Brunswick, including Piscataway; and at locations in Newark, Scotch Plains, Somerset, Stratford, and other locations. Clinical partners include Robert Wood Johnson University Hospital in New Brunswick, Newark’s University Hospital in Newark, and other affiliates. Through this community of healers, scientists, and scholars, Rutgers is equipped as never before to transform lives.Posting Summary

Rutgers, The State University of New Jersey, is seeking a Clinical Services Representative I for the Office for Clinical Affairs within the Rutgers School of Dental Medicine (RSDM). Under general supervision, this position carries out a variety of front desk services related to cash collection and patient registration. Posts payments, enters and updates patient demographic and insurance information and collects co-payments. Serves as receptionist for Screening area and any reception area of the Rutgers School of Dental Medicine, Office for Clinical Affairs. Makes patient appointments and maintains patient schedules and records as they relate to clinical activities.Key Duties

Registers patients presenting for Screening and treatment at Rutgers School of Dental Medicine. Enters all biographic and insurance information into axiUm. Verifies patient identification as required by RSDM policies. Audits patient demographic data, address and telephone numbers.Obtains a copy of the patient Medicaid/Medicaid HMO card monthly, verifies and updates information as needed.Ensures that the designated insurance copayment is collected before the patient is seen.Responsible for the collection and posting of patient payments. Ensures that patient payments are recorded properly. Prepares computer receipts for patients.Keeps axiUm appointment book filled with patients as directed by Screening doctor.Responds with good customer service to patient inquiries or transfers, as appropriate, to a financial coordinator.Prepares and balances receipts daily for the bank deposit. Endorses all checks with RSDM stamp and ensures that deposit is placed in a secure lock bag.Proves cash collections daily according to the procedures established by the Head Cashier.Position Status

Full TimeDaily Work Shift

DayWork Arrangement

This position requires a fully on-site work arrangement.Minimum Requirements

At least one (1) year of clerical experience preferably involving receptionist and scheduling duties or clinical setting required.Physical Demands and Work Environment

Standing, walking, talking and computer data entry.Must be able to lift boxes up to 5 pounds.Loud noise, busy intake area.Posting Details

Posting Number: 24ST2220Posting Open Date: 09/17/2024Required Documents

Resume/CVOptional Documents

Cover Letter/Letter of Application

#J-18808-Ljbffr