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Uip

Concierge - NW Washington, DC

Uip, Washington, District of Columbia, us, 20022


Are you ready for new challenges and new opportunities?Join our team!Current job opportunities are posted here as they become available.Subscribe to our RSS feeds to receive instant updates as new positions become available.Location:

Frequency Apartments in NW Washington, DCHours:

Monday through Friday, 8:00 AM-4:00 PM - Full-time, non-exemptBenefits:

Medical, dental, and vision insurance; 401k with company match; 12 paid company holidays; 17 days of paid time off; and other ancillary benefits.The UIP Companies, Inc. (UIP) is a vertically integrated real estate investment, development, asset and property management, and general contracting firm specializing in multi-family, mixed-use, retail, and light industrial properties predominantly in the Washington, DC metropolitan area, including assets in DC and Arlington, VA. Since 2001, UIP has provided quality housing that satisfies the most discerning residents and investors.We have an opening for a

Concierge

at Frequency Apartments in NW Washington, DC. The Concierge is responsible for serving as the initial contact person who interfaces with prospects and residents as they enter and exit the building. This is a great opportunity to establish yourself with an exciting, growing organization at an established property.Responsibilities

Greet prospects, guests and residents when entering or exiting the buildingAnswer in-person, phone call and email requests for maintenance or services offered, taking the appropriate action to resolve the requestManage package delivery including receiving, logging, updating lobby screen, storing, providing notices and issuing packages to residentsSecure packages for residents’ later pick up and retrieve items for residents upon requestDevelop rapport and relationships with residents and become familiar with preferencesMaintain security of entrance, front desk and mailroom and monitor and control the building’s access systemNotify appropriate parties when vendors appear onsite to perform workOther duties as neededQualifications

At least 2 years of experience in a customer service role, experience within property management or hospitality preferredHigh school diplomaProven ability to provide exceptional customer service with a high degree of professionalism and a positive, can-do attitudeStrong communication skills and the demonstrated ability to effectively and be clearly understood when interacting with residents, vendors, visitors, and team members, both verbally and in writingStrong problem-solving and troubleshooting skillsSelf-motivated, self-directed, and able to effectively prioritizeAbility to follow procedures with limited supervisionAbility to work well under pressure, with a high degree of follow up and follow throughExcellent knowledge of the local area including retail, dining, service, and entertainment optionsAbility to effectively use Microsoft Office, Yardi, and other programs necessary to perform the roleThe UIP Companies, Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identification, protected Veteran status, or any other applicable legally protected characteristics.

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