Entertainment Partners
Associate Talent Onboarding
Entertainment Partners, Burbank, California, United States, 91520
At Entertainment Partners and Central Casting, we are committed to creating an environment where every employee is seen, where ideas, thoughts and perspectives are shared openly, and where fearless innovation is encouraged. Weaving diversity, equity, and inclusion into who we are will drive our competitiveness by encouraging creativity and enhanced decision making.We help to power Oscar-winning films, Emmy-winning shows, and Clio-winning commercials. Feel the satisfaction of doing work that directly impacts the most exciting industry in the world. EP is poised to redefine and evolve the back-office processes of the entertainment community with security at the core of what we do.Are you looking for the next opportunity to revolutionize an industry? If so, we are looking for an Associate Talent Onboarding! The successful candidate in this role is responsible for the onboarding and profile management of talent nation-wide to be cast by Central Casting on TV shows and movies. This role handles sensitive information compliantly and shows discretion throughout the onboarding process. Members of this team work together while also interacting with both internal teams and talent, delivering excellent client service to people at all touch points.KEY RESPONSIBILITIESEMP Trust/Form I-9 Knowledge:
Knowledge regarding acceptable and unacceptable documentation employees may present to use for the Form I-9. Apply this knowledge to ensure only those who present original unexpired documentation on the Lists of Acceptable Documents are advanced through the EMP Trust/Form I-9 platform. Reject invalid Form I-9 documents. Advance complete and correct Form I-9 documents through E-Verify. Resolve E-Verify mismatches with the talent.Able to review and process complex Form I-9 documents unassisted including immigration documents such as auto-extensions and Form I-94 documents.
In-Person Talent Onboarding:
Facilitate the onboarding process in-office to include reviewing digital documents, completing paper documents, taking a photograph of applicants and scanning and uploading documents.
Photo Approvals:
Review the photo approval queue within the casting platform throughout the day, meet department targets on number of processed photos per day, identify which photos are suitable for approval and which need to be rejected, correspond with talent regarding photo rejections.
Employment Approvals:
Review the employment approval queue within the casting platform throughout the day, move talent into the active casting pool when their profile becomes compliant, send welcome email.
Profile Management:
SAG-AFTRA updates, cast clearances, minor work permits, employment authorization changes, location transfer requests, employment form updates, EEO-1 reviews, start card failures, and all profile changes as they arise.Understands and performs the necessary variable tasks depending on the location of the talent they are onboarding as required by state law. Ex: In CA and NY assign anti-harassment training.
Reporting:
Maintain data by completing daily reports regarding progress, metrics, and onboarding trends.
Team Assignments:
Respond to voicemails, support team escalations, solve onboarding inquiries from other teams, help clients with onboarding requests, interact with talent in-person as needed.
Mentoring and training:
Able to mentor and train new employees on the typical daily functions of the position.
Expedience and accuracy:
Able to perform all aspects of talent onboarding in an effective and efficient manner, hitting daily onboarding targets as established by management.
Additional duties as assigned.JOB REQUIREMENTS / QUALIFICATIONS NEEDEDExperience working in a fast-paced environment.Strong communication skills via phone, email, and instant message.Excellent typing skills reflecting expedience and accuracy.Strong time-management and prioritization skills.Completion of college classes or certificates in HR, Communications, or Client Service.Experience using computer programs such as an HRIS.As a full-time EP Employee, you will be eligible to receive our amazing benefits package that includes healthcare, dental, and vision coverage.Other benefits and perks include:401(k) retirement savings plan and company match.Paid holidays, vacation time, and sick time.Participation in company equity plans.Employee Assistance Program, mental health and wellness programs.Training and development.Possibility of hybrid/flexible schedules.Annual bonus and merit reviews.The hourly range for this position is $21/hr to $23/hr and will be commensurate with experience related to the position.Job Info
Job Identification: 1045Posting Date: 09/13/2024, 05:28 PMJob Schedule: Full timeJob Shift: DayLocations: 300 E. Magnolia Boulevard, Burbank, CA, 91502, US
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Knowledge regarding acceptable and unacceptable documentation employees may present to use for the Form I-9. Apply this knowledge to ensure only those who present original unexpired documentation on the Lists of Acceptable Documents are advanced through the EMP Trust/Form I-9 platform. Reject invalid Form I-9 documents. Advance complete and correct Form I-9 documents through E-Verify. Resolve E-Verify mismatches with the talent.Able to review and process complex Form I-9 documents unassisted including immigration documents such as auto-extensions and Form I-94 documents.
In-Person Talent Onboarding:
Facilitate the onboarding process in-office to include reviewing digital documents, completing paper documents, taking a photograph of applicants and scanning and uploading documents.
Photo Approvals:
Review the photo approval queue within the casting platform throughout the day, meet department targets on number of processed photos per day, identify which photos are suitable for approval and which need to be rejected, correspond with talent regarding photo rejections.
Employment Approvals:
Review the employment approval queue within the casting platform throughout the day, move talent into the active casting pool when their profile becomes compliant, send welcome email.
Profile Management:
SAG-AFTRA updates, cast clearances, minor work permits, employment authorization changes, location transfer requests, employment form updates, EEO-1 reviews, start card failures, and all profile changes as they arise.Understands and performs the necessary variable tasks depending on the location of the talent they are onboarding as required by state law. Ex: In CA and NY assign anti-harassment training.
Reporting:
Maintain data by completing daily reports regarding progress, metrics, and onboarding trends.
Team Assignments:
Respond to voicemails, support team escalations, solve onboarding inquiries from other teams, help clients with onboarding requests, interact with talent in-person as needed.
Mentoring and training:
Able to mentor and train new employees on the typical daily functions of the position.
Expedience and accuracy:
Able to perform all aspects of talent onboarding in an effective and efficient manner, hitting daily onboarding targets as established by management.
Additional duties as assigned.JOB REQUIREMENTS / QUALIFICATIONS NEEDEDExperience working in a fast-paced environment.Strong communication skills via phone, email, and instant message.Excellent typing skills reflecting expedience and accuracy.Strong time-management and prioritization skills.Completion of college classes or certificates in HR, Communications, or Client Service.Experience using computer programs such as an HRIS.As a full-time EP Employee, you will be eligible to receive our amazing benefits package that includes healthcare, dental, and vision coverage.Other benefits and perks include:401(k) retirement savings plan and company match.Paid holidays, vacation time, and sick time.Participation in company equity plans.Employee Assistance Program, mental health and wellness programs.Training and development.Possibility of hybrid/flexible schedules.Annual bonus and merit reviews.The hourly range for this position is $21/hr to $23/hr and will be commensurate with experience related to the position.Job Info
Job Identification: 1045Posting Date: 09/13/2024, 05:28 PMJob Schedule: Full timeJob Shift: DayLocations: 300 E. Magnolia Boulevard, Burbank, CA, 91502, US
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