Front of House Team Member

WHAT DEFINES A TEAM MEMBER AT CFA CAPITOL HILL EAST?CHARACTERISTICSTeam Members are individuals that have a proven track record of work ethic, self-discipline and a greater sense of responsibility. They maintain and model a servant’s attitude, display a willingness to go the 2nd mile, move with a sense of urgency and hold themselves and others accountable to the standards and expectations set forth by Chick-fil-A.Team Leaders are responsible for:Meeting all expectations set forth in the CFA Capitol Hill East DTO Handbook.Ensuring that the store is Refreshingly Clean.Executing CORE 4 for each & every guest:Make Eye ContactSmileSpeak EnthusiasticallyStay ConnectedProviding a dynamic guest experience.Ensuring every order is an accurate order.Ensuring stewardship measured by productivity and the lean system.

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