IES Communications
Quality Training Specialist
IES Communications, Dallas, Texas, United States, 75215
Job Summary:
The Quality Training Specialist: CA will be responsible for trade-related curriculum development and training for new and existing IES teams, quality audits, and on-site support to all IES projects in California.
Job Duties and Responsibilities:Develop and provide trade-related, project management, and delivery training in the classroom, including hands-on demonstrations (e.g., class outlines, presentations, handouts, tests, design exercises).Develop pre-employment trade-related job skill assessments (both hands-on and written).Prepare employees to accomplish job results by developing, planning, conducting, and evaluating management training.Conduct training needs assessments by collecting information pertaining to work procedures, workflow, and reports; understanding job-specific functions and tasks.Conduct training classes by presenting job-specific and company-specific software applications utilizing computer and virtual classrooms, webinars, and other methods as required.Evaluate training by assessing effectiveness to specific job applications.Administer written and practical exams and write performance reports to evaluate trainees' performance.Maintain quality service by establishing and enforcing organization standards.Implement training processes and best practices that add value and improve business performance.Maintain personal knowledge, training, and proficiency on installed products and course materials.Work with the training team to design and implement new training programs and revise old programs.Ensure a safe and pleasant learning environment for staff/students.Other duties as assigned.
Qualifications:Physical and Mental Requirements:Operate as a team member of management.Strong verbal and written communication skills.Lead by positive example on policy, quality, safety, employee, ethical, and customer satisfaction attitude.Must be able to work a non-standard work schedule as required to provide job, team, or individual-specific training.For demonstration purposes, must be able to climb ladders, use hand and power tools, and lift 50 pounds.Must be self-motivated, positive in approach, professional, and lead others to create, develop, implement, and review project process improvements.Must promote the Company culture and mission to all employees, vendors, clients, and business partners.Must possess proven problem-solving skills, critical thinking skills, and the ability to effectively read, write, and give oral presentations.Must have proven high skill level to interpret blueprints and other project documents, including but not limited to specifications, reporting, and quality requirements.Must be able to travel within the branch territory and/or regional territory as needed.Must possess the ability to learn and teach the Company and customer project management systems.
Education, Certification, License, and Skill Requirements:Must possess a minimum of three (3) years training experience or related role.Must have a minimum of five (5) years of project management experience in telecommunications, electrical, or a related technical or construction field.Must be a BICSI certified trainer.Must have demonstrated knowledge of job costing, job planning, quality management, safety training, and contract administration.Must be proficient with Microsoft Office (Word, Excel, PowerPoint, and MS Project).Must meet Company minimum driving standards.High School diploma or equivalent.Working knowledge of instructional design and adult learning theory practice preferred.Be able to effectively use basic hand tools.Highly knowledgeable of materials, methods, and the tools involved in the commercial construction industry.Ability to determine the kind of tools and equipment needed to do a job.Possess good knowledge of arithmetic, algebra, geometry, and their application.Maintain technical knowledge by attending educational workshops; reviewing publications.Strong organizational skills and attention to detail.
Minimum Years of Experience:
4-6License Required:
NoMinimum Education:
High SchoolOther License:
BICSI Certified Trainer
Company Overview:
IES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical, and communications contracting solutions for the commercial, industrial, residential, and renewable energy markets.
EEO Statement:
IES is an Equal Employment Opportunity Employer: Minorities, Females, Gender Identity, Sexual Orientation, Individuals with Disabilities, Protected Veterans Encouraged to Apply.
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The Quality Training Specialist: CA will be responsible for trade-related curriculum development and training for new and existing IES teams, quality audits, and on-site support to all IES projects in California.
Job Duties and Responsibilities:Develop and provide trade-related, project management, and delivery training in the classroom, including hands-on demonstrations (e.g., class outlines, presentations, handouts, tests, design exercises).Develop pre-employment trade-related job skill assessments (both hands-on and written).Prepare employees to accomplish job results by developing, planning, conducting, and evaluating management training.Conduct training needs assessments by collecting information pertaining to work procedures, workflow, and reports; understanding job-specific functions and tasks.Conduct training classes by presenting job-specific and company-specific software applications utilizing computer and virtual classrooms, webinars, and other methods as required.Evaluate training by assessing effectiveness to specific job applications.Administer written and practical exams and write performance reports to evaluate trainees' performance.Maintain quality service by establishing and enforcing organization standards.Implement training processes and best practices that add value and improve business performance.Maintain personal knowledge, training, and proficiency on installed products and course materials.Work with the training team to design and implement new training programs and revise old programs.Ensure a safe and pleasant learning environment for staff/students.Other duties as assigned.
Qualifications:Physical and Mental Requirements:Operate as a team member of management.Strong verbal and written communication skills.Lead by positive example on policy, quality, safety, employee, ethical, and customer satisfaction attitude.Must be able to work a non-standard work schedule as required to provide job, team, or individual-specific training.For demonstration purposes, must be able to climb ladders, use hand and power tools, and lift 50 pounds.Must be self-motivated, positive in approach, professional, and lead others to create, develop, implement, and review project process improvements.Must promote the Company culture and mission to all employees, vendors, clients, and business partners.Must possess proven problem-solving skills, critical thinking skills, and the ability to effectively read, write, and give oral presentations.Must have proven high skill level to interpret blueprints and other project documents, including but not limited to specifications, reporting, and quality requirements.Must be able to travel within the branch territory and/or regional territory as needed.Must possess the ability to learn and teach the Company and customer project management systems.
Education, Certification, License, and Skill Requirements:Must possess a minimum of three (3) years training experience or related role.Must have a minimum of five (5) years of project management experience in telecommunications, electrical, or a related technical or construction field.Must be a BICSI certified trainer.Must have demonstrated knowledge of job costing, job planning, quality management, safety training, and contract administration.Must be proficient with Microsoft Office (Word, Excel, PowerPoint, and MS Project).Must meet Company minimum driving standards.High School diploma or equivalent.Working knowledge of instructional design and adult learning theory practice preferred.Be able to effectively use basic hand tools.Highly knowledgeable of materials, methods, and the tools involved in the commercial construction industry.Ability to determine the kind of tools and equipment needed to do a job.Possess good knowledge of arithmetic, algebra, geometry, and their application.Maintain technical knowledge by attending educational workshops; reviewing publications.Strong organizational skills and attention to detail.
Minimum Years of Experience:
4-6License Required:
NoMinimum Education:
High SchoolOther License:
BICSI Certified Trainer
Company Overview:
IES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical, and communications contracting solutions for the commercial, industrial, residential, and renewable energy markets.
EEO Statement:
IES is an Equal Employment Opportunity Employer: Minorities, Females, Gender Identity, Sexual Orientation, Individuals with Disabilities, Protected Veterans Encouraged to Apply.
#J-18808-Ljbffr