Quality Manager - Low Voltage Structured Cabling

Job DescriptionJob Summary:The Quality Training Specialist will be responsible for trade-related curriculum development and training for new and existing IES teams, quality audits, and on-site support to IES projects.Job Duties and Responsibilities:Develop and provide trade-related, project management and delivery training in the classroom, including hands-on demonstrations (e.g., class outlines, presentations, handouts, tests, design exercises).Develop pre-employment trade-related job skill assessments (both hands-on and written).Prepare employees to accomplish job results by developing, planning, conducting, and evaluating management training.Conduct training needs assessment by collecting information pertaining to work procedures, workflow, and reports; understanding job-specific functions and tasks.Conduct training classes by presenting job-specific and company-specific software applications utilizing computer and virtual classrooms, webinars, and other methods as required.Evaluate training by assessing effectiveness to specific job applications.Administer written and practical exams and write performance reports to evaluate trainees' performance.Maintain quality service by establishing and enforcing organization standards.Implement training processes and best practices that add value and improve business performance.Maintain personal knowledge, training, and proficiency on installed products and course materials.Work with the training team to design and implement new training programs and revise old programs.Ensure a safe and pleasant learning environment for staff/students.Other duties as assigned.QualificationsPhysical and Mental Requirements:Operate as a team member of management.Strong verbal and written communication skills.Strong organizational skills and attention to detail.Lead by positive example on policy, quality, safety, employee, ethical, and customer satisfaction attitude.Must be able to work a non-standard work schedule as required to provide job, team, or individual-specific training.For demonstration purposes, must be able to climb ladders, use hand and power tools, and lift 50 pounds.Must be self-motivated, positive in approach, professional, and lead others to create, develop, implement, and review project process improvements.Must promote the Company culture and mission to all employees, vendors, clients, and business partners.Must possess proven problem-solving skills, critical thinking skills, and the ability to effectively read, write, and give oral presentations.Must have proven high skill level to interpret blueprints and other project documents, including but not limited to specifications, reporting, and quality requirements.Must be able to travel within the branch territory and/or regional territory as needed.Must possess the ability to learn and teach the Company and customer project management systems.Education, Certification, License, and Skill Requirements:Must possess a minimum of three (3) years training experience or related role.Prefer a minimum of five (5) years project management experience in telecommunications, electrical, or a related technical or construction field.Prefer a BICSI certified trainer.Must have demonstrated knowledge of job costing, job planning, quality management, safety training, and contract administration.Must be proficient with Microsoft Office (Word, Excel, PowerPoint, and MS Project).Must meet Company minimum driving standards.High School diploma or equivalent.Working knowledge of instructional design and adult learning theory practice preferred.Must be able to effectively use basic hand tools.Highly knowledgeable of materials, methods, and tools involved in the commercial construction industry.Ability to determine the kind of tools and equipment needed to do a job.Possess good knowledge of arithmetic, algebra, geometry, and their application.Maintain technical knowledge by attending educational workshops and reviewing publications.Working knowledge of construction process (bid process, project management, delegation, financial, etc.).Minimum Years of Experience:

6+License Required:

NoMinimum Education:

High SchoolIES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical, and communications contracting solutions for the commercial, industrial, residential, and renewable energy markets. IES is publicly traded on NASDAQ under the symbol IESC.IES is an Equal Employment Opportunity Employer: Minorities, Females, Gender Identity, Sexual Orientation, Individuals with Disabilities, Protected Veterans Encouraged to Apply.EEO StatementPLEASE NO AGENCY CALLS. NOTE TO ALL AGENCIES: Any unsolicited agency resumes or agency represented candidates that are presented to any IES employee without first having a signed contract between that agency and the IES Talent Acquisition organization will become the property of IES and no fees will be paid.IES is also committed to taking affirmative steps to promote the employment of minorities, women, individuals with disabilities, and protected veterans.IES develops affirmative action programs to support its commitment to equal employment opportunity, consistent with company policy and the company's obligations as a contractor to the United States government.View Your Equal Employment Opportunity rights under the law. "EEO is the Law" poster | "EEO is the Law" poster supplement.View IES' policy on Pay Transparency.Disability Accommodation: IES is an Equal Opportunity/Affirmative Action Employer. IES provides reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974, and Title I of the Americans with Disabilities Act of 1990.Applicants who need accommodation in the job application process should contact the IES corporate office at (713) 860-1500 or any IES office to request assistance.IES Participates in E-Verify.

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