Outlet Supervisor - Food and Beverage

Company DescriptionEmbrace your passion for hiking, skiing, snowboarding and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in a lifetime opportunity. Our team is a network of empowered individuals with a strong sense of themselves and the hospitality industry. Work hard, play hard and receive extraordinary benefits including subsidized onsite accommodations, which make saving money very easy to manage. Join our Fairmont family today!What is in it for you:Subsidized staff accommodation provided on-site for full time status employeesOne complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $5/meal)Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full time permanent status employeesDefined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employeesEmployee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wideAccess to the Mountain Explorer Travel Program - Discounted room rates including 50% off all food & beverage at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler (subject to availability)Comprehensive wellness platform (GreenShield+) for employee mental health and wellbeing supportDiscounts while using our resort’s Food & Beverage Outlets, Fitness Centre, and SpaAutomatically added to our resort’s Colleague Lifestyle Program which includes access to staff activities and eventsOpportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with AccorJob DescriptionThe Fairmont Chateau Lake Louise is seeking a dynamic Restaurant Supervisor. This position is ideal for the individual who aspires to manage multiple operations and continue the growth toward the next management level in Food & Beverage.What you will be doing:Create a sense of welcome and personalized service excellence for our guestsDisplay an active presence in our dining rooms and public areas interacting with guests and colleaguesEffectively manage the systems in place to deliver superior serviceMonitor resources ensuring the tools are available to deliver the service our guests expectEnsure the appropriate performance management of colleagues regarding adherence to Fairmont and CLL standards, policies and proceduresConstantly seek out new ways to enhance service and increase profits through effective and innovative promotions and marketing opportunitiesMaintain a constructive, harmonious and communicative working relationship with all supporting departmentsEnsure the ongoing professional development, growth, and work satisfaction of all colleaguesEnsure all financial reporting is maintained and accurate (billing, payroll etc.)Monitor and manage labour costs and expenses daily with a focus on meeting and improving on month end targetsPromote and develop a culture of environmental awareness and responsibilityEnsuring that the outlet(s) maintain a first class and positive visual impact, including ambiance, cleanliness, orderliness, decor and service flowsSet a positive example for Food & Beverage colleagues through exemplary dress, grooming and self-discipline in addition to monitoring colleague performance in these areasInspect Food & Beverage uniforms, menu selection, cutlery, linen, china, and glassware & equipment/tools on a regular basis to ensure they are clean, well maintained and consistent for each outletEnsure a clean and safe working environment, and actively participate in health and safety initiativesAdhere to all hotel environmental policies and initiativesCarry out any other tasks as assignedQualificationsMinimum of two (2) years Food & Beverage experienceMinimum of one (1) year of Food & Beverage leadership experienceWorking knowledge of POS-Micros, Word, ExcelSelf‑motivated, with the ability to make effective decisionsDemonstrates initiative, and the ability to work with minimal supervisionAbility to maintain high service levels under pressurePhysically fit to lift trays repeatedly, stand and walk for the duration of the shiftAbility to consistently stand and walk throughout the shiftVisa Requirements:

Applicants must be legally eligible to work in Canada.Our Commitment to Diversity & Inclusion:At Fairmont Chateau Lake Louise, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.If you are contacted by a Recruiter, kindly inform them at any stage of the recruitment process if you will need support or accommodations.Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: cll.careers@fairmont.comDo what you love, care for the world, dare to challenge the status quo!

#BELIMITLESS

#J-18808-Ljbffr