Hilton Worldwide, Inc.
Bar Manager - Waldorf Astoria Chicago
Hilton Worldwide, Inc., Chicago, Illinois, United States, 60290
Job Description - Bar Manager - Waldorf Astoria Chicago
Job Number:
HOT0AZL3
Work LocationsWaldorf Astoria Chicago11 East WaltonChicago 60611
Waldorf Astoria
is looking for a
Bar Manager
to join the food and beverage team in Chicago's Gold Coast!
This Forbes 4-Star property located in downtown Chicago has a Parisian-style charm with 318 rooms, 8,500 square feet of banquet space, and 4 food and beverage outlets. This includes a restaurant, cocktail lounge, cafe, and in-room dining.
In this role, you will oversee the hotel's speakeasy, Bernard's, managing a team of 10+, reporting directly to the General Manager of Restaurants & Bars, and assisting in the other 3 food and beverage outlets as needed.
The ideal candidate will be an energetic leader with a talent for driving high standards, a passion for creating personalized experiences, and champions a positive culture. At least 2 years of bar and beverage experience in an upscale/fine dining environment is required. Prior experience in a union environment and luxury hotel are a plus.
As the
Bar Manager
you would be responsible for assisting the Food & Beverage Director in managing daily outlets operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Assist in leading, directing, and managing all outlets operations including, but not limited to, restaurant budgeting and forecasting, strategic planning, implementing and complying with all company policies and brand standards, overseeing sales and marketing initiatives, responding to guests inquiries and resolving concerns, and meeting participation and facilitation.
Assist in recruiting, hiring, supervising, training, assessing and evaluating, coaching and counseling and recognizing and rewarding department heads.
Oversee service quality, operational efficiency, guest satisfaction, standards compliance, and service and financial measurement.
Assist in identifying operational performance, productivity and efficiency gaps and implementing measures to correct those deficiencies.
Ensure guest and team member satisfaction.
Serve and act as Restaurant General Manager in his or her absence.
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline.
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Customer Focus
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
The Benefits
– Hilton is proud to have an award-winning workplace culture ranking #1 World's Best Workplace by Great Place To Work & Fortune. We support the mental and physical wellbeing of all Team Members so they can thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:
Health insurance
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
Go Hilton travel discount program
Best-in-Class Paid Time Off (PTO)
Supportive parental leave
Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates, and more)
#J-18808-Ljbffr
Job Number:
HOT0AZL3
Work LocationsWaldorf Astoria Chicago11 East WaltonChicago 60611
Waldorf Astoria
is looking for a
Bar Manager
to join the food and beverage team in Chicago's Gold Coast!
This Forbes 4-Star property located in downtown Chicago has a Parisian-style charm with 318 rooms, 8,500 square feet of banquet space, and 4 food and beverage outlets. This includes a restaurant, cocktail lounge, cafe, and in-room dining.
In this role, you will oversee the hotel's speakeasy, Bernard's, managing a team of 10+, reporting directly to the General Manager of Restaurants & Bars, and assisting in the other 3 food and beverage outlets as needed.
The ideal candidate will be an energetic leader with a talent for driving high standards, a passion for creating personalized experiences, and champions a positive culture. At least 2 years of bar and beverage experience in an upscale/fine dining environment is required. Prior experience in a union environment and luxury hotel are a plus.
As the
Bar Manager
you would be responsible for assisting the Food & Beverage Director in managing daily outlets operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Assist in leading, directing, and managing all outlets operations including, but not limited to, restaurant budgeting and forecasting, strategic planning, implementing and complying with all company policies and brand standards, overseeing sales and marketing initiatives, responding to guests inquiries and resolving concerns, and meeting participation and facilitation.
Assist in recruiting, hiring, supervising, training, assessing and evaluating, coaching and counseling and recognizing and rewarding department heads.
Oversee service quality, operational efficiency, guest satisfaction, standards compliance, and service and financial measurement.
Assist in identifying operational performance, productivity and efficiency gaps and implementing measures to correct those deficiencies.
Ensure guest and team member satisfaction.
Serve and act as Restaurant General Manager in his or her absence.
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline.
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Customer Focus
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
The Benefits
– Hilton is proud to have an award-winning workplace culture ranking #1 World's Best Workplace by Great Place To Work & Fortune. We support the mental and physical wellbeing of all Team Members so they can thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:
Health insurance
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
Go Hilton travel discount program
Best-in-Class Paid Time Off (PTO)
Supportive parental leave
Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates, and more)
#J-18808-Ljbffr