Learning Management System Administrator

Learning Management System Administrator

8211 Town Center Dr, Nottingham, MD 21236, USA

Req #3437Tuesday, September 10, 2024Hours of Work:Monday through Friday: 8:30AM-5:00PMTo the extent permitted by law, the Company may, in its sole discretion, change the work schedule to address business needs. Work hours will depend on the business hours of the time zone serviced.In This Role, You Will…Be accountable for daily management of the learning management system (LMS), including updating curriculum, assisting users, troubleshooting issues, and creating/tracking metrics. Collaborate with team members, managers, and executives in developing an effective user experience and will provide management with key performance data.Manage and maintain the use and configuration of the learning portal, including configuration of learning objects, supporting end users, and managing the online course library and curriculums.Conduct quality assurance and ensure learning portal standards, policies, and procedures are developed and enforced.Make recommendations on future improvements to content management, workflow processes, and user experience.Create, manage, and analyze LMS KPIs and trends.Create and share reports based on LMS tracking.Coordinate with departments and leadership to identify training needs, then create and deploy solutions with limited oversight needed.Collaborate with internal support teams and vendors to develop technical solutions to system errors and user questions.Remain current with and has a thorough understanding of the latest multimedia and front-end technology tools and trends.Assist in planning training events.Train managers/supervisors on use of the system’s self-serve functionalities such as reporting and dashboards.May perform additional functions depending on market demand and staffing in order to provide consistent quality customer service.Required Qualifications:Bachelor’s degree in Business Administration, Education, Instructional Design, or related field; additional, applicable years of experience in managing an LMS function or in Instructional Design may be substituted for a bachelor’s degree.One (1) year of experience managing a Corporate Learning Management System.Ability to integrate systems and databases.Knowledge of SCORM compliance and Articulate Storyline or other Instructional Design software.Familiarity with compliance standards such as Section 508.Excellent interpersonal skills necessary to communicate professionally and effectively with vendors and all levels of company staff.Ability to work in a fast-paced environment; ability to multi-task, change direction, effectively prioritize, and meet deadlines with both local and remote staff.Highly-motivated self-starter with strong work ethic, exceptional attention to detail, and ability to support multiple projects simultaneously.Highly proficient in Microsoft Office Products, including Word, Excel, PowerPoint.Ability to travel up to 25% of the time.Preferred Qualifications:Experience with Schoox.Program management experience in a learning and development environment.Proficient with HTML and learning languages such as xAPI.Physical Demands:While performing the duties of this job, the employee is frequently required to sit for extended periods; reach with hands and arms; and talk or hear. The employee is occasionally required to move about. The employee must occasionally lift and/or move up to twenty (20) pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change or new ones may be assigned at any time or without notice.Compensation:

Hourly Rate (commensurate with experience)Benefits:

Mariner Finance offers comprehensive benefits to eligible employees, including:Health Insurance - Health Savings Account (HSA) with employer contributions if enrolled in a qualifying plan, Flexible Spending Account (FSA), and Dependent Care FSAVision InsuranceCompany-paid Basic Life, Long-Term Disability, and AD&D InsuranceVoluntary worksite benefits including Accident, Critical Illness, Hospital Indemnity, Short-Term Disability, Supplemental Life, and Supplemental AD&D Insurance401(k) and Company Matching ContributionsPaid Time Off - full-time employees may accrue a minimum of 120 hours per year11 Paid HolidaysFMLAEmployee Assistance Program (EAP)Referral IncentivesEducation Assistance ProgramComplimentary FIMC Membership PlanAccess to industry-specific training programsCertain roles may qualify for additional benefits such as Relocation Assistance, Debt Assistance, Cell Phone Reimbursement, and Travel/Auto Reimbursement.Benefits provided are consistent with applicable state laws and Company policies. Eligibility may vary based on full-time or part-time status, location, or management level.Mariner Finance is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, creed, sex, gender, gender identity or expression, marital status, age, religion, national origin, sexual orientation, familial or caregiver status, citizenship status, status as a victim of domestic violence, medical condition, genetic information, pregnancy, physical or mental disability, or status as a disabled or Vietnam era veteran. Employee must be able to perform the essential duties/functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential duties/functions of their job, absent undue hardship. Drug/Alcohol/Smoke-free workplace.

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