The Salvation Army Central Territory
Director of Social Services Program Data Systems
The Salvation Army Central Territory, Hoffman Estates, Illinois, us, 60179
Do you want to use your skills and talents to make a lasting difference in the world? The Salvation Army Central Territory Headquarters is seeking a motivated and experienced professional to join our Social Services Department as the
Director of Social Services Program Data Systems . The Salvation Army is one of the largest charities in the United States and is an international organization based on Biblical principles created to help people in need. We are mission-driven, diverse, collaborative, and focused on positive results for people. Join our team to help support our mission by Doing the Most Good!
Job Objective:
Coordinate, manage, and develop The Salvation Army Information Management System (SIMS) to support all program client data collection and reporting functions. Work to implement and administer the Central Territory's client management system, utilizing the Territorial's SIMS server as it pertains to the integration of current and future integration of social services programs, Pathway of Hope, and Adult Rehabilitation Center Command, as identified by the Territory and Divisions, with the objective of building and maintaining a comprehensive client database system. Supports the Territorial Social Services Department in development, revisions and vendor relationships for Contracts Management System, Program Evaluation Database, other databases, and special projects.
Responsibilities:
Territorial Data Systems Administrator
Oversee, set up, implement, and maintain SIMS system in support of all Salvation Army programs.
Make final decisions and recommendations regarding the structure of SIMS, negotiate changes when conflicts and inconsistencies occur, and protect the confidentiality of client data.
Ensure that external and internal products and processes support systems integration and effective management.
Serve as the project coordinator of the THQ Social Services data systems management team by prioritizing, assigning, and monitoring all projects.
Lead the team of System and Agency Administrators in SIMS or the Territory and act as the chair for the SIMS System Admin Committee.
Vendor Relations, Financial and Licensing Oversight
Establish and maintain vendor relationships that will support the objectives of the Territorial Social Services Department.
Oversee the Territorial and Divisional administrative staff billing procedures for license use as appropriate.
Coordinate license assignments with the Territorial and Divisional administrative staff.
Review vendor contract(s) that support the Client Management System for billing accuracy and completion of projects.
Work with divisions in data migration through bridges from our system to another database system required by contractual agreement.
Consultation and Training
Provide territorial-wide data management systems consultation and direction for SIMS.
Consult with THQ Pathway of Hope, divisional system administrators, and divisional staff responsible for implementing, training, and administering SIMS.
Develop SIMS administration training curriculum and provide training and ongoing end-user support.
Report Writing
Complete or assist with statistical reporting of special programs and/or answering special requests for statistical information.
Maintain an active relationship with the Territorial Statistical Bureau.
Assist the Data Analyst with territorial report writing, as needed.
Assist territorial and divisional grant writing staff to mine specific data for new social services grant proposals.
Liaison with other departments and entities
Act as the main contact and liaison with the vendor(s) of the Salvation Army Information Management System (SIMS).
Maintain an active working relationship with the Territorial Headquarters, IT department on all technology-related matters.
Collaborate with the Contract Administrator on any needed system contracts.
Other Duties
Collaborate with the Territorial Social Service Secretary in the support of special projects as assigned.
Attend educational opportunities when appropriate.
Support the mission of The Salvation Army by treating every client and colleague with respect and dignity.
Education:
Bachelor's degree in information systems or database administration/management, or a comparable degree from an accredited college or university.
Experience:
Four years of experience in administrating client management systems that support social services or nonprofit programs.
Building successful client tracking systems and producing reports.
Familiarity with WellSky/HMIS systems.
Supervisory experience preferred.
OR: Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.
Knowledge, Skills, and Abilities:
Ability to deal with a variety of variables.
Excellent oral and written communication skills.
Social services experience and a solid understanding of agency and provider service objectives.
Supervisory Responsibility:
The Director for Social Services Data Systems provides direct supervision for the following staff: Client Services Data Administrator and Training Systems Coordinator.
Physical Requirements:
Excellent speaking ability.
The ability to lift and carry up to 25 pounds occasionally.
Travel:
Travel, including overnight and weekends, will be required occasionally.
Working Conditions:
Work is performed in a typical office environment.
The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, and people impacted by the justice system are encouraged to apply.
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Director of Social Services Program Data Systems . The Salvation Army is one of the largest charities in the United States and is an international organization based on Biblical principles created to help people in need. We are mission-driven, diverse, collaborative, and focused on positive results for people. Join our team to help support our mission by Doing the Most Good!
Job Objective:
Coordinate, manage, and develop The Salvation Army Information Management System (SIMS) to support all program client data collection and reporting functions. Work to implement and administer the Central Territory's client management system, utilizing the Territorial's SIMS server as it pertains to the integration of current and future integration of social services programs, Pathway of Hope, and Adult Rehabilitation Center Command, as identified by the Territory and Divisions, with the objective of building and maintaining a comprehensive client database system. Supports the Territorial Social Services Department in development, revisions and vendor relationships for Contracts Management System, Program Evaluation Database, other databases, and special projects.
Responsibilities:
Territorial Data Systems Administrator
Oversee, set up, implement, and maintain SIMS system in support of all Salvation Army programs.
Make final decisions and recommendations regarding the structure of SIMS, negotiate changes when conflicts and inconsistencies occur, and protect the confidentiality of client data.
Ensure that external and internal products and processes support systems integration and effective management.
Serve as the project coordinator of the THQ Social Services data systems management team by prioritizing, assigning, and monitoring all projects.
Lead the team of System and Agency Administrators in SIMS or the Territory and act as the chair for the SIMS System Admin Committee.
Vendor Relations, Financial and Licensing Oversight
Establish and maintain vendor relationships that will support the objectives of the Territorial Social Services Department.
Oversee the Territorial and Divisional administrative staff billing procedures for license use as appropriate.
Coordinate license assignments with the Territorial and Divisional administrative staff.
Review vendor contract(s) that support the Client Management System for billing accuracy and completion of projects.
Work with divisions in data migration through bridges from our system to another database system required by contractual agreement.
Consultation and Training
Provide territorial-wide data management systems consultation and direction for SIMS.
Consult with THQ Pathway of Hope, divisional system administrators, and divisional staff responsible for implementing, training, and administering SIMS.
Develop SIMS administration training curriculum and provide training and ongoing end-user support.
Report Writing
Complete or assist with statistical reporting of special programs and/or answering special requests for statistical information.
Maintain an active relationship with the Territorial Statistical Bureau.
Assist the Data Analyst with territorial report writing, as needed.
Assist territorial and divisional grant writing staff to mine specific data for new social services grant proposals.
Liaison with other departments and entities
Act as the main contact and liaison with the vendor(s) of the Salvation Army Information Management System (SIMS).
Maintain an active working relationship with the Territorial Headquarters, IT department on all technology-related matters.
Collaborate with the Contract Administrator on any needed system contracts.
Other Duties
Collaborate with the Territorial Social Service Secretary in the support of special projects as assigned.
Attend educational opportunities when appropriate.
Support the mission of The Salvation Army by treating every client and colleague with respect and dignity.
Education:
Bachelor's degree in information systems or database administration/management, or a comparable degree from an accredited college or university.
Experience:
Four years of experience in administrating client management systems that support social services or nonprofit programs.
Building successful client tracking systems and producing reports.
Familiarity with WellSky/HMIS systems.
Supervisory experience preferred.
OR: Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.
Knowledge, Skills, and Abilities:
Ability to deal with a variety of variables.
Excellent oral and written communication skills.
Social services experience and a solid understanding of agency and provider service objectives.
Supervisory Responsibility:
The Director for Social Services Data Systems provides direct supervision for the following staff: Client Services Data Administrator and Training Systems Coordinator.
Physical Requirements:
Excellent speaking ability.
The ability to lift and carry up to 25 pounds occasionally.
Travel:
Travel, including overnight and weekends, will be required occasionally.
Working Conditions:
Work is performed in a typical office environment.
The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, and people impacted by the justice system are encouraged to apply.
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