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The People Concern

Senior Administrative Assistant

The People Concern, Los Angeles, California, United States, 90079


Monday, August 12, 2024Job Title:

Senior Administrative AssistantStatus:

Full-Time, Non-Exempt (Hourly), Non-ManagementHours:

Monday-Friday, 8am-4:30pmBenefits:

Medical, Dental, Vision, Retirement Planning (403b), Employee Assistance Program (EAP), etc.SUMMARYThe Senior Administrative Assistant will be responsible for supporting in the central functioning of Wellness Center, mental health clinic. Will ensure building policies and procedures are maintained, coordinating logs and reports to be submitted per agency and DMH expectations, maintaining communication with IT and Facilities department, and supporting Medication Supportive Services Process.ESSENTIAL DUTIES & RESPONSIBILITIES1. Maintain good will and provide exceptional customer service for all visitors, clients, callers and staff.2. Coordinate service connection between treatment staff, clients, and psychiatrist.3. Use and maintain record keeping system, including electronic health record, calendars, and other funder-required logs.4. Overlook maintenance of intake and treatment-related documentation for staff and clients.5. Collect and enter outcome measurement assessments into Department of Mental Health database.6. Manage Annual Consumer Perception Survey process.7. Overlooks building maintenance needs, manages building and facilities requests.8. Manage ordering office and program supplies for Wellness Center.9. Coordinates with IT department on all office equipment.10. Manage office supplies inventory and place orders as necessary.11. Assist with developing office policies and procedures, and ensure they are implemented appropriately.12. Provide support in area of Medication Support Services including but not limited to assisting with managing psychiatrist schedule, keeping supplies ready by inventorying stock, managing medical related documentation.13. Provide other administrative support as necessary.REQUIREMENTS1. 3+ years’ experience in administrative work2. Significant experience with office management and daily operations3. Strong verbal and written communication skills4. Good practical experience with MS Office, Outlook, and Excel5. Detail oriented with excellent time management, organization, verbal, and interpersonal skills6. Able to read and write in English7. Bilingual in Spanish a plusWORK ENVIRONMENT1. Mostly indoor desk assignment2. Will necessitate working in busy and loud environments3. May be exposed to elements like cold, heat, dust, noise and odor4. May need to bend, stoop, twist , sit for extended periods of timeEXPECTED BEHAVIORS OF ALL STAFF

Act as a role modelDemonstrate a sense of responsibilityContinuously learn and improveAcknowledge your own areas of improvementHear and provide honest, specific and direct feedbackCreate an environment where everyone is welcomed valued and respectedEqual Opportunity EmployerThe People Concern is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job basedon job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws.About the People ConcernThe People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles County’s largest social services agencies, The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County, OPCC and Lamp Community. Informed by more than fifty-eight years of work in the community, The People Concern is a leading provider of, and advocate for, evidence-based solutions to the multi-faceted challenges inherent in homelessness and domestic violence.

With compassion and profound respect for those we serve, we provide a fully integrated system of care – including outreach, interim housing, mental and medical health care, substance abuse services, domestic violence services, life skills & wellness programs, and permanent supportive housing – tailored to the unique needs of homeless individuals, survivors of domestic violence, challenged youth, and others who have nowhere else to turn.

The People Concern’s model of integrated and comprehensive care empowers our participants to navigate the multi-faceted obstacles in their lives, become their best selves, and ultimately, connect with and contribute to their communities.Medical InsuranceVision InsuranceRetirement Planning (403b) & MatchingPaid HolidaysPaid Vacation DaysPaid Sick DaysEmployee Assistance Plans (EAP)TELUS HealthFlexible Spending Account (FSA)Basic Life / Accidental Death & Dismemberment (AD&D)Voluntary Short- and Long-Term DisabilityVoluntary Pet InsuranceDiscounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & MoreThe People Concern University & Certificates

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