Hinge-Health
Sr. Associate, Business Ops & Strategy
Hinge-Health, San Francisco, California, United States, 94199
About the RoleWe're looking for an individual who can drive both strategic initiatives and operational excellence on each key project. This team’s mission is to drive key strategic initiatives at Hinge Health, with the focus on developing company strategy, operations transformation, and program management of key cross-functional strategic initiatives.Example project areas include:New revenue / product strategies (e.g., business case modeling, market / competitor landscaping)Piloting and taking new products to market (e.g., 0 to 1 product developing, scaling new product to full roll-out)Business outcome managementScaling and transforming operationsThe ideal candidate has had a mix of both strategy and operations project experience. Start-up experience is a plus, but not a must as we look for individuals who can thrive in ambiguity. We are looking for an individual who can see the "big picture" but is also willing to roll up their sleeves to help us continuously improve.What You'll AccomplishStrategy : Provide strategic insights to leadership in order to inform the strategic direction of the company: conduct market research (including interviews), drive competitive analyses, and pre-digest information prior to sharing with executives.Operations / Execution: Drives execution of projects, including program management and change management.Business Performance Management:
Manage the business performance (metrics) / KPIs / SLAs of the business (as applicable to project(s) or role).What Will Make You SuccessfulSystems thinker:
Highly analytical, able to break down a problem. Builds robust models / frameworks aimed at solving problems.Project Management:
Able to manage multiple projects at once from discovery phase to execution within prescribed timelines, ensuring all success criteria are met.Prioritization:
Able to execute on projects within prescribed timelines in an environment with competing demands.Change management:
Able to influence stakeholders to affect process change. Thoughtful approach from planning to monitoring.Data Integrity:
Able to assess and ensure quality of data needed for analysis (excel).Decision making:
Makes high-quality and timely decisions.Basic Qualifications2+ years of experience working in Business Operations within a Professional Services organization.Advanced Excel experience (Pivot Tables, Hlookups, Vlookups).Ability to conduct analysis of complex data and translate the results into actionable deliverables, messages, and presentations.Preferred QualificationsHealthcare experience is a plus.Strong analytical skills / mindset is a plus (e.g., excel, SQL).Consulting / Investment banking experience.IPO experience.CompensationThis position will have an annual salary, plus equity and benefits. Please note the annual salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. The annual salary range for this position is $94,400 - $141,600.About Hinge HealthHinge Health is moving people beyond pain by transforming the way it is treated and prevented. Connecting people digitally and in-person with expert clinical care, we combine advanced technology, AI and a care team of experts to guide people through personalized care directly from their phone. Our approach is proven to reduce pain by 68%, prevent 42% of new opioid prescriptions, and avoid more than half of joint replacement surgeries. Available to 18M people, Hinge Health is trusted by leading health plans and employers, including Land O’Lakes, L.L. Bean, Salesforce, Self-Insured Schools of California, Southern Company, City of Boston, US Foods, and Verizon.Learn more at
http://www.hingehealth.com .What You'll Love About UsInclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.Modern life stipends: Manage your own learning and development.Diversity and InclusionWe’re committed to building diverse teams that reflect the communities we serve. Visit
hingehealth.com/diversity-equity-and-inclusion
to learn more about what moves us.Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
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Manage the business performance (metrics) / KPIs / SLAs of the business (as applicable to project(s) or role).What Will Make You SuccessfulSystems thinker:
Highly analytical, able to break down a problem. Builds robust models / frameworks aimed at solving problems.Project Management:
Able to manage multiple projects at once from discovery phase to execution within prescribed timelines, ensuring all success criteria are met.Prioritization:
Able to execute on projects within prescribed timelines in an environment with competing demands.Change management:
Able to influence stakeholders to affect process change. Thoughtful approach from planning to monitoring.Data Integrity:
Able to assess and ensure quality of data needed for analysis (excel).Decision making:
Makes high-quality and timely decisions.Basic Qualifications2+ years of experience working in Business Operations within a Professional Services organization.Advanced Excel experience (Pivot Tables, Hlookups, Vlookups).Ability to conduct analysis of complex data and translate the results into actionable deliverables, messages, and presentations.Preferred QualificationsHealthcare experience is a plus.Strong analytical skills / mindset is a plus (e.g., excel, SQL).Consulting / Investment banking experience.IPO experience.CompensationThis position will have an annual salary, plus equity and benefits. Please note the annual salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. The annual salary range for this position is $94,400 - $141,600.About Hinge HealthHinge Health is moving people beyond pain by transforming the way it is treated and prevented. Connecting people digitally and in-person with expert clinical care, we combine advanced technology, AI and a care team of experts to guide people through personalized care directly from their phone. Our approach is proven to reduce pain by 68%, prevent 42% of new opioid prescriptions, and avoid more than half of joint replacement surgeries. Available to 18M people, Hinge Health is trusted by leading health plans and employers, including Land O’Lakes, L.L. Bean, Salesforce, Self-Insured Schools of California, Southern Company, City of Boston, US Foods, and Verizon.Learn more at
http://www.hingehealth.com .What You'll Love About UsInclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.Modern life stipends: Manage your own learning and development.Diversity and InclusionWe’re committed to building diverse teams that reflect the communities we serve. Visit
hingehealth.com/diversity-equity-and-inclusion
to learn more about what moves us.Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
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