Weisshospital
Scheduling Coordinator - Surgery
Weisshospital, Chicago, Illinois, United States, 60290
Weiss Memorial Hospital has been serving Chicago’s North Side and surrounding communities providing excellent health care services for over 60 years. We are a 236-bed, Joint Commission-accredited facility providing a full range of health care services to meet the needs of our diverse community. We have grown to better serve our community to include more than 450 doctors representing 42 medical specialties and more than 800 employees, all committed to providing you with personalized care. We are looking for exceptional people who share our mission and values to join our team!JOB SUMMARY
Under guidance and supervision, the associate performs reception, billing, scheduling, charge and data entry, insurance pre-authorization, verification and benefit coordination, filing, record keeping and other duties for one or more areas within Physical Medicine and Rehabilitation.JOB QUALIFICATIONS
High School diplomaAble to communicate with patients, family and staff in a professional, friendly mannerProven working relationship with surgeons and other clinical professionalsExperience with patient/staff educationStrong detail-orientation and follow-up capacityExcellent organizational skillsAbility to multitaskDemonstrated success in relationship buildingCustomer service focusedStrong data analysis skillsExperience in achieving results and working with process management.JOB DUTIES
Schedules and preauthorizes surgeries and specialized procedures for the physician/medical practice including the scheduling of follow up appointments in the officeScheduler reviews pre-op tests required, medications, allergies, and medical history with patientUnderstands insurances and manages pre-certifications required for obtaining benefitsThe Surgical Scheduler must be able to respond to both written and oral correspondence regarding scheduling changes/cancellations in a timely, accurate mannerScheduler will multitask and handle obstacles with outstanding customer service skillsExplains billing process to patients, answers incoming inquiries from patients and third-party payersWorks with others to solve relatively simple problemsAssists staff with sending out reminder cards and other scheduling duties; assists with basic account maintenance activities
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Under guidance and supervision, the associate performs reception, billing, scheduling, charge and data entry, insurance pre-authorization, verification and benefit coordination, filing, record keeping and other duties for one or more areas within Physical Medicine and Rehabilitation.JOB QUALIFICATIONS
High School diplomaAble to communicate with patients, family and staff in a professional, friendly mannerProven working relationship with surgeons and other clinical professionalsExperience with patient/staff educationStrong detail-orientation and follow-up capacityExcellent organizational skillsAbility to multitaskDemonstrated success in relationship buildingCustomer service focusedStrong data analysis skillsExperience in achieving results and working with process management.JOB DUTIES
Schedules and preauthorizes surgeries and specialized procedures for the physician/medical practice including the scheduling of follow up appointments in the officeScheduler reviews pre-op tests required, medications, allergies, and medical history with patientUnderstands insurances and manages pre-certifications required for obtaining benefitsThe Surgical Scheduler must be able to respond to both written and oral correspondence regarding scheduling changes/cancellations in a timely, accurate mannerScheduler will multitask and handle obstacles with outstanding customer service skillsExplains billing process to patients, answers incoming inquiries from patients and third-party payersWorks with others to solve relatively simple problemsAssists staff with sending out reminder cards and other scheduling duties; assists with basic account maintenance activities
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