Louis A Weiss Memorial Medical Center, LLC
Scheduling Coordinator Surgery
Louis A Weiss Memorial Medical Center, LLC, Chicago, Illinois, United States, 60290
Weiss Memorial Hospital has been serving Chicago’s North Side and surrounding communities providing excellent health care services for over 60 years. We are a 236-bed, Joint Commission-accredited facility providing a full range of health care services to meet the needs of our diverse community. We have grown to better serve our community to include more than 450 doctors representing 42 medical specialties and more than 800 employees, all committed to providing you with personalized care. We are looking for exceptional people who share our mission and values to join our team!
JOB SUMMARYUnder guidance and supervision, the associate performs reception, billing, scheduling, charge and data entry, insurance pre-authorization, verification and benefit coordination, filing, record keeping and other duties for one or more areas within Physical Medicine and Rehabilitation.
JOB QUALIFICATIONS
High School diploma
Able to communicate with patients, family and staff in a professional, friendly manner
Proven working relationship with surgeons and other clinical professionals
Experience with patient/staff education
Strong detail-orientation and follow-up capacity
Excellent organizational skills
Ability to multitask
Demonstrated success in relationship building
Customer service focused
Strong data analysis skills
Experience in achieving results and working with process management.
JOB DUTIES
Schedules and preauthorizes surgeries and specialized procedures for the physician/medical practice including the scheduling of follow up appointments in the office
Scheduler reviews pre-op tests required, medications, allergies, and medical history with patient
Understands insurances and manages pre-certifications required for obtaining benefits
The Surgical Scheduler must be able to respond to both written and oral correspondence regarding scheduling changes/cancellations in a timely, accurate manner
Scheduler will multitask and handle obstacles with outstanding customer service skills
Explains billing process to patients, answers incoming inquiries from patients and third-party payers
Works with others to solve relatively simple problems
Assists staff with sending out reminder cards and other scheduling duties; assists with basic account maintenance activities
Weiss Memorial Hospital provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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JOB SUMMARYUnder guidance and supervision, the associate performs reception, billing, scheduling, charge and data entry, insurance pre-authorization, verification and benefit coordination, filing, record keeping and other duties for one or more areas within Physical Medicine and Rehabilitation.
JOB QUALIFICATIONS
High School diploma
Able to communicate with patients, family and staff in a professional, friendly manner
Proven working relationship with surgeons and other clinical professionals
Experience with patient/staff education
Strong detail-orientation and follow-up capacity
Excellent organizational skills
Ability to multitask
Demonstrated success in relationship building
Customer service focused
Strong data analysis skills
Experience in achieving results and working with process management.
JOB DUTIES
Schedules and preauthorizes surgeries and specialized procedures for the physician/medical practice including the scheduling of follow up appointments in the office
Scheduler reviews pre-op tests required, medications, allergies, and medical history with patient
Understands insurances and manages pre-certifications required for obtaining benefits
The Surgical Scheduler must be able to respond to both written and oral correspondence regarding scheduling changes/cancellations in a timely, accurate manner
Scheduler will multitask and handle obstacles with outstanding customer service skills
Explains billing process to patients, answers incoming inquiries from patients and third-party payers
Works with others to solve relatively simple problems
Assists staff with sending out reminder cards and other scheduling duties; assists with basic account maintenance activities
Weiss Memorial Hospital provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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