CenterPoint Energy
HSP Sales Admin
CenterPoint Energy, Minneapolis, Minnesota, United States, 55400
CenterPoint Energy and its predecessor companies have been in business for more than 150 years.
Our Vision:
Our vision is to become the most admired utility in the United States through the execution of our long-term growth strategy. We have an unwavering commitment to safely and reliably deliver electricity and natural gas to millions of people.
Our Commitment:
CenterPoint Energy is committed to creating an inclusive work environment where business results are achieved through the skills, abilities and talents of our diverse workforce.
At CenterPoint Energy, individuals are respected for their contributions toward our company objectives. We strive for an inclusive work environment across all levels that is reflective of the available workforce in the communities we serve.
Job Summary
Schedules and routes equipment installation jobs to internal and external installers. Maintains positive installer relations while maximizing installer productivity through the effective use of resources based on installation requirements, geographic areas, and installer availability. Supports the quality assurance process through customer follow-up, problem resolution, and utilization of internal resources to achieve a high level of customer satisfaction.
Essential Functions
Schedules and routes equipment installation jobs daily utilizing installer availability, expertise, and geographical location.Develops and communicates contingencies when demand exceeds capacity.Enters orders into CRM daily with updated installer information.Processes down payments in SAP and forwards to Remittance daily.Prints and distributes customer thank you letters with permit numbers at appropriate intervals.Ensures proper communication between the customer, installer, sales representative, and city inspector to ensure customer expectations are met.Uses independent judgment to identify problems at their source and aids in the negotiation of settlements while making decisions that affect cost, margin, customer satisfaction and business growth objectives.Develops tracking and monitoring systems for efficiency and timely customer interaction.Provides flexibility in job duties and willingness to complete other tasks as needed to back up other positions.
Education Description
Requires a high school diploma or the equivalent knowledge of English, basic mathematics (addition, subtraction, multiplication, division and the calculation of fractions and/or percentages), grammar and punctuation.
Experience
Requires two years of order processing or dispatch experience in service or sales environment.
What we bring to you:Competitive payPaid trainingBenefits eligibility begins on your first dayTransit subsidiesFlexible work schedule, paid holidays and paid time offAccess to discounts at fitness clubs and an on-site wellness center at our headquarters in HoustonProfessional growth and development programs including tuition reimbursement401(k) Savings Plan featuring a company match dollar-for-dollar up to 6% and a company contribution of 3% regardless of your contribution
Job Type:
Full TimePosting Start Date:
09/10/2024Posting End Date:
09/20/2024
This contractor and subcontractor shall abide by the requirements of 41 CFR * 60-1.4(a), 60-300.5(a), and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, or national origin.
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Our Vision:
Our vision is to become the most admired utility in the United States through the execution of our long-term growth strategy. We have an unwavering commitment to safely and reliably deliver electricity and natural gas to millions of people.
Our Commitment:
CenterPoint Energy is committed to creating an inclusive work environment where business results are achieved through the skills, abilities and talents of our diverse workforce.
At CenterPoint Energy, individuals are respected for their contributions toward our company objectives. We strive for an inclusive work environment across all levels that is reflective of the available workforce in the communities we serve.
Job Summary
Schedules and routes equipment installation jobs to internal and external installers. Maintains positive installer relations while maximizing installer productivity through the effective use of resources based on installation requirements, geographic areas, and installer availability. Supports the quality assurance process through customer follow-up, problem resolution, and utilization of internal resources to achieve a high level of customer satisfaction.
Essential Functions
Schedules and routes equipment installation jobs daily utilizing installer availability, expertise, and geographical location.Develops and communicates contingencies when demand exceeds capacity.Enters orders into CRM daily with updated installer information.Processes down payments in SAP and forwards to Remittance daily.Prints and distributes customer thank you letters with permit numbers at appropriate intervals.Ensures proper communication between the customer, installer, sales representative, and city inspector to ensure customer expectations are met.Uses independent judgment to identify problems at their source and aids in the negotiation of settlements while making decisions that affect cost, margin, customer satisfaction and business growth objectives.Develops tracking and monitoring systems for efficiency and timely customer interaction.Provides flexibility in job duties and willingness to complete other tasks as needed to back up other positions.
Education Description
Requires a high school diploma or the equivalent knowledge of English, basic mathematics (addition, subtraction, multiplication, division and the calculation of fractions and/or percentages), grammar and punctuation.
Experience
Requires two years of order processing or dispatch experience in service or sales environment.
What we bring to you:Competitive payPaid trainingBenefits eligibility begins on your first dayTransit subsidiesFlexible work schedule, paid holidays and paid time offAccess to discounts at fitness clubs and an on-site wellness center at our headquarters in HoustonProfessional growth and development programs including tuition reimbursement401(k) Savings Plan featuring a company match dollar-for-dollar up to 6% and a company contribution of 3% regardless of your contribution
Job Type:
Full TimePosting Start Date:
09/10/2024Posting End Date:
09/20/2024
This contractor and subcontractor shall abide by the requirements of 41 CFR * 60-1.4(a), 60-300.5(a), and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, or national origin.
#LI-CNP
#J-18808-Ljbffr