Business Analyst X

Justification: Provide presentations, reports, statistics, metrics, and analysis of services provided by Network ServicesShort Description: Receive, process, present data, and information from our weekly Helix datasets which are provided from another I&O division.Complete Description: Extrapolate datasets from Service Desk Support Team and prepare using appropriate algorithm tools Ability to obtain and report data analysis of datasets Facilitate meetings to discuss data analysis of workloads and projects Excellent interpersonal skills Skills, Experience and Education: Bachelors Degree, Required Organization and Prioritization skills are Mandatory Understanding CRISP-DM process model Ability to follow the steps for a data mining project Business Understanding Data understanding Data preparation Modeling Evaluation Deployment Communication and Interpersonal skills are Mandatory Previous experience working with multiple agencies and/or vendors and/or departments in an enterprise environment are RequiredMinimum X-X years experience with PBI, R, IBM SPSS, and/or Tableau Minimum X-X years experience with Microsoft Project and Excel is Required Minimum X-X years experience with DevOPs is Preferred Minimum X-X years experience with Remedy/Helix is Required Minimum X-X years working within a Telecommunications environment is Preferred Minimum X-X years experience in a large Enterprise setting is Required Minimum X-X years work experience with multiple network platforms is Preferred Minimum X-X years working with multiple network lines of service is Required Minimum X+ years dealing with customers is Required