The Trade Desk
Director, Client Services - Advertiser
The Trade Desk, San Francisco, California, United States, 94199
The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers –– and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value the unique experiences and perspectives that each person brings to The Trade Desk, and we are committed to fostering inclusive spaces where everyone can bring their authentic selves to work every day.
So, if you are talented, driven, creative, and eager to join a dynamic, globally-connected team, then we want to talk!
What we do:
The Client
Services,
Advertiser Team is focused on creating deeper, more
innovative
and more productive long-term relationships with our largest global advertisers and their agency partners. These team members support 2-3 brands, often at a global level, enabling the deepest understanding of
each
client’s business needs. We take a consultative approach to designing mid
to
long-term engagement plans that support our client’s most ambitious growth goals
.
We develop
bespoke integrations across media, data, technology and business processes and work with our global counterparts focused on campaign management, solutions architecture and technical account management, product,
insights
and sales to execute and
demonstrate
business impact to C-level stakeholders.
What
you’ll
do:
Manage a portfolio of business across key strategic clients alongside teammates on Account Management, Trading, and Business Development teams
Balance long-term (12 months+) planning with short-term objectives to meet or exceed revenue goals
Study your client’s business opportunities, challenges and growth strategies to advise on strategic integrations across data, technology and business processes
Use creative and strategic problem-solving skills to find solutions that are mutually beneficial to TTD and our clients
Influence & execute corporate level strategy by driving growth with key clients
Lead cross-division client communication, projects, and deliverables
Possess innate understanding of the varied business models employed by clients, ability to capture essence of a problem and results-driven mindset to build a solution
Constantly review and optimize workflow and processes for health of client’s business, which involvesproject management of cross-functionalteams.
Quickly develop business acumen across assigned verticals & advertisers with ability to become trusted subject matter expert
Help to create and/or optimize ways of working and client-facing playbooks
Contribute to global account ownership for performance against revenue targets and P&L management
Build, maintain, and execute engagement plans, both internally & externally, with clients and partners
Inform ourproduct roadmapand the globalclient servicesvision & strategy.
Work closely with the client services team(s) to develop and execute an onboarding plan that will drive customer success with our programmatic buying platform.
Govern global strategy, planning, and relationships for long-term growth of key global partners
Create and evangelize thought-leadership
Who you are:
10+ years relevant experience in media or a related industry, ideally with strong programmatic experience. Experience working with global teams is a plus. Experience in consulting or consultative roles a plus.
Extensive experience in developing, nurturing and managing client strategy and executive-level relationships and C-Suite relationships
Technology vertical experience in
previous
Account Management, Trading, or
Client
Strateg
y
roles
Proven track-record in designing and executing client multi-year engagements and growth plans
Successful in creating and evangelizing new thought leadership, ways of working or customer-facing solutions
Ability to build strong, influential relationships with internal and externalstakeholders, executive teams, and industry groups through superb communication and interpersonal skills
Able to grasp and communicate with gravitas on media,marketingand technical subject matter
Understanding of marketing strategies and how media, programmatic, data, measurement and technology fit into the full picture
Technical fluency and ability to think creatively about how disparate systems, platforms and data streams could be integrated to serve client objectives
Excellent influencing andnegotiation skills
Highly organized with a strong attention to detail
#LI-KS1
The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
#J-18808-Ljbffr
So, if you are talented, driven, creative, and eager to join a dynamic, globally-connected team, then we want to talk!
What we do:
The Client
Services,
Advertiser Team is focused on creating deeper, more
innovative
and more productive long-term relationships with our largest global advertisers and their agency partners. These team members support 2-3 brands, often at a global level, enabling the deepest understanding of
each
client’s business needs. We take a consultative approach to designing mid
to
long-term engagement plans that support our client’s most ambitious growth goals
.
We develop
bespoke integrations across media, data, technology and business processes and work with our global counterparts focused on campaign management, solutions architecture and technical account management, product,
insights
and sales to execute and
demonstrate
business impact to C-level stakeholders.
What
you’ll
do:
Manage a portfolio of business across key strategic clients alongside teammates on Account Management, Trading, and Business Development teams
Balance long-term (12 months+) planning with short-term objectives to meet or exceed revenue goals
Study your client’s business opportunities, challenges and growth strategies to advise on strategic integrations across data, technology and business processes
Use creative and strategic problem-solving skills to find solutions that are mutually beneficial to TTD and our clients
Influence & execute corporate level strategy by driving growth with key clients
Lead cross-division client communication, projects, and deliverables
Possess innate understanding of the varied business models employed by clients, ability to capture essence of a problem and results-driven mindset to build a solution
Constantly review and optimize workflow and processes for health of client’s business, which involvesproject management of cross-functionalteams.
Quickly develop business acumen across assigned verticals & advertisers with ability to become trusted subject matter expert
Help to create and/or optimize ways of working and client-facing playbooks
Contribute to global account ownership for performance against revenue targets and P&L management
Build, maintain, and execute engagement plans, both internally & externally, with clients and partners
Inform ourproduct roadmapand the globalclient servicesvision & strategy.
Work closely with the client services team(s) to develop and execute an onboarding plan that will drive customer success with our programmatic buying platform.
Govern global strategy, planning, and relationships for long-term growth of key global partners
Create and evangelize thought-leadership
Who you are:
10+ years relevant experience in media or a related industry, ideally with strong programmatic experience. Experience working with global teams is a plus. Experience in consulting or consultative roles a plus.
Extensive experience in developing, nurturing and managing client strategy and executive-level relationships and C-Suite relationships
Technology vertical experience in
previous
Account Management, Trading, or
Client
Strateg
y
roles
Proven track-record in designing and executing client multi-year engagements and growth plans
Successful in creating and evangelizing new thought leadership, ways of working or customer-facing solutions
Ability to build strong, influential relationships with internal and externalstakeholders, executive teams, and industry groups through superb communication and interpersonal skills
Able to grasp and communicate with gravitas on media,marketingand technical subject matter
Understanding of marketing strategies and how media, programmatic, data, measurement and technology fit into the full picture
Technical fluency and ability to think creatively about how disparate systems, platforms and data streams could be integrated to serve client objectives
Excellent influencing andnegotiation skills
Highly organized with a strong attention to detail
#LI-KS1
The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
#J-18808-Ljbffr