Lockheed Martin Corporation
IT Help Desk Technician
Lockheed Martin Corporation, Lexington, Kentucky, us, 40598
Job ID:
678297BRDate posted:
Oct. 08, 2024Program:
SOF GLSS
Description:Lockheed Martin's SOF GLSS Team, the leading provider of a wide range of tailored logistics, maintenance and sustainment services is seeking an IT Help Desk Technician to join the SOF GLSS team in Lexington, KY. The candidate will perform classified IT Help Desk Technician duties supporting multiple Special Operations groups and will provide Tier 1 and Tier 2 support.
What You Will Be Doing
As the IT Help Desk Technician your responsibilities will include but are not limited to:Position: Personal Computer Support TechnicianSupports Lockheed Martin Missiles and Fire Control Information Technology (MFC IT)Work location: Lexington, KentuckyProvides Tier 1 and Tier 2 support including:Installation, testing, repair, and troubleshooting for Windows PCs, networks, printers, and other computer peripheralsAnswering telephone calls from end usersCreating, assigning, and resolving incident ticketsProviding remote user assistanceInstalling and removing softwareVisiting end-user work areas to deliver, install, fix, and remove hardwareAccount creation and maintenanceMonitoring systems for outage alertsCoordinating incident resolution with end-users and other IT groupsOther duties as assigned for IT Help Desk operationsRequires certifications within 6 months of hire date:DoD 8570 baseline IAT Level II certification (such as CompTIA Security+ CE)
#mfcvets
Why Join Us
This position supports our Special Operations Forces - Global Logistics Support Services contract, which is the U.S. Special Operations Command's (USSOCOM) largest service contract vehicle providing a wide range of tailored logistics, maintenance, and sustainment services. Learn more about SOF GLSS here.
Our Commitment to Diversity and InclusionWe Hear You, We See You. At Lockheed Martin, we invest in people and promoting the sharing of ideas to create incredible solutions. We know that our success depends on the combined efforts of diverse thinkers like you! At Lockheed Martin, we cultivate an inclusive environment that appreciates differences and unique thinking.
Our global commitment to diversity and inclusion reflects our values of doing what's right, respecting others and performing with excellence. Learn more here: Global DEI.This position is located in Lexington, KY Discover Lexington
MUST BE A U.S. CITIZEN - The selected candidate must be able to obtain a Secret clearance. A company-sponsored Interim Secret is required to start.Basic Qualifications:- Experience supporting Windows operatingsystems and desktop applications, such asMicrosoft Office.- Basic understanding of computer hardware,networking, Windows Active Directory,printers, and computer peripherals.- Excellent customer service skills.- Ability to obtain and maintain positioncertifications.- Ability to adjust daily schedule with otherteammembers to ensure IT Help Desk staffingbetween6:00 am - 5:00 pm, Monday through Friday.Desired Skills:- Current DoD 8570 baseline IAT Level IIcertification, such as CompTIA Security+ CE.- Microsoft Certified Professional (MCP)certification with Windows 10 examcompletion.- ITIL certification or related experience.- Experience with ITSM tools, such asServiceNow or Remedy.- Experience creating and modifying ActiveDirectory user and computer objects.- Experience with Dameware remote desktop.- Basic understanding of virtualizationtechnology.Security Clearance Statement:
This position requires a government security clearance, you must be a US Citizen for consideration.Clearance Level:
SecretOther Important Information You Should KnowExpression of Interest:
By applying to this job, you are expressing interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match. Should this match be identified you may be contacted for this and future openings.Ability to Work Remotely:
Onsite Full-time: The work associated with this position will be performed onsite at a designated Lockheed Martin facility.Work Schedules:
Lockheed Martin supports a variety of alternate work schedules that provide additional flexibility to our employees. Schedules range from standard 40 hours over a five day work week while others may be condensed. These condensed schedules provide employees with additional time away from the office and are in addition to our Paid Time off benefits.Schedule for this Position:
Non- standard 40 hour work week as assigned by leaderLockheed Martin is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.The application window will close in 90 days; applicants are encouraged to apply within 5 - 30 days of the requisition posting date in order to receive optimal consideration.Join us at Lockheed Martin, where your mission is ours. Our customers tackle the hardest missions. Those that demand extraordinary amounts of courage, resilience and precision. They're dangerous. Critical. Sometimes they even provide an opportunity to change the world and save lives. Those are the missions we care about.
As a leading technology innovation company, Lockheed Martin's vast team works with partners around the world to bring proven performance to our customers' toughest challenges. Lockheed Martin has employees based in many states throughout the U.S., and Internationally, with business locations in many nations and territories.Experience Level:
Hourly/Non-ExemptBusiness Unit:
MISSILES AND FIRE CTRL (S0806)Relocation Available:
NoCareer Area:
Information TechnologyType:
Task Order/IDIQShift:
First
678297BRDate posted:
Oct. 08, 2024Program:
SOF GLSS
Description:Lockheed Martin's SOF GLSS Team, the leading provider of a wide range of tailored logistics, maintenance and sustainment services is seeking an IT Help Desk Technician to join the SOF GLSS team in Lexington, KY. The candidate will perform classified IT Help Desk Technician duties supporting multiple Special Operations groups and will provide Tier 1 and Tier 2 support.
What You Will Be Doing
As the IT Help Desk Technician your responsibilities will include but are not limited to:Position: Personal Computer Support TechnicianSupports Lockheed Martin Missiles and Fire Control Information Technology (MFC IT)Work location: Lexington, KentuckyProvides Tier 1 and Tier 2 support including:Installation, testing, repair, and troubleshooting for Windows PCs, networks, printers, and other computer peripheralsAnswering telephone calls from end usersCreating, assigning, and resolving incident ticketsProviding remote user assistanceInstalling and removing softwareVisiting end-user work areas to deliver, install, fix, and remove hardwareAccount creation and maintenanceMonitoring systems for outage alertsCoordinating incident resolution with end-users and other IT groupsOther duties as assigned for IT Help Desk operationsRequires certifications within 6 months of hire date:DoD 8570 baseline IAT Level II certification (such as CompTIA Security+ CE)
#mfcvets
Why Join Us
This position supports our Special Operations Forces - Global Logistics Support Services contract, which is the U.S. Special Operations Command's (USSOCOM) largest service contract vehicle providing a wide range of tailored logistics, maintenance, and sustainment services. Learn more about SOF GLSS here.
Our Commitment to Diversity and InclusionWe Hear You, We See You. At Lockheed Martin, we invest in people and promoting the sharing of ideas to create incredible solutions. We know that our success depends on the combined efforts of diverse thinkers like you! At Lockheed Martin, we cultivate an inclusive environment that appreciates differences and unique thinking.
Our global commitment to diversity and inclusion reflects our values of doing what's right, respecting others and performing with excellence. Learn more here: Global DEI.This position is located in Lexington, KY Discover Lexington
MUST BE A U.S. CITIZEN - The selected candidate must be able to obtain a Secret clearance. A company-sponsored Interim Secret is required to start.Basic Qualifications:- Experience supporting Windows operatingsystems and desktop applications, such asMicrosoft Office.- Basic understanding of computer hardware,networking, Windows Active Directory,printers, and computer peripherals.- Excellent customer service skills.- Ability to obtain and maintain positioncertifications.- Ability to adjust daily schedule with otherteammembers to ensure IT Help Desk staffingbetween6:00 am - 5:00 pm, Monday through Friday.Desired Skills:- Current DoD 8570 baseline IAT Level IIcertification, such as CompTIA Security+ CE.- Microsoft Certified Professional (MCP)certification with Windows 10 examcompletion.- ITIL certification or related experience.- Experience with ITSM tools, such asServiceNow or Remedy.- Experience creating and modifying ActiveDirectory user and computer objects.- Experience with Dameware remote desktop.- Basic understanding of virtualizationtechnology.Security Clearance Statement:
This position requires a government security clearance, you must be a US Citizen for consideration.Clearance Level:
SecretOther Important Information You Should KnowExpression of Interest:
By applying to this job, you are expressing interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match. Should this match be identified you may be contacted for this and future openings.Ability to Work Remotely:
Onsite Full-time: The work associated with this position will be performed onsite at a designated Lockheed Martin facility.Work Schedules:
Lockheed Martin supports a variety of alternate work schedules that provide additional flexibility to our employees. Schedules range from standard 40 hours over a five day work week while others may be condensed. These condensed schedules provide employees with additional time away from the office and are in addition to our Paid Time off benefits.Schedule for this Position:
Non- standard 40 hour work week as assigned by leaderLockheed Martin is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.The application window will close in 90 days; applicants are encouraged to apply within 5 - 30 days of the requisition posting date in order to receive optimal consideration.Join us at Lockheed Martin, where your mission is ours. Our customers tackle the hardest missions. Those that demand extraordinary amounts of courage, resilience and precision. They're dangerous. Critical. Sometimes they even provide an opportunity to change the world and save lives. Those are the missions we care about.
As a leading technology innovation company, Lockheed Martin's vast team works with partners around the world to bring proven performance to our customers' toughest challenges. Lockheed Martin has employees based in many states throughout the U.S., and Internationally, with business locations in many nations and territories.Experience Level:
Hourly/Non-ExemptBusiness Unit:
MISSILES AND FIRE CTRL (S0806)Relocation Available:
NoCareer Area:
Information TechnologyType:
Task Order/IDIQShift:
First