ApTask
End User Support Specialist II
ApTask, Anaheim, California, United States, 92808
About Client:Client is an electric utility company. It has become one of the largest investor-owned electric systems in the United States. It operates a diverse portfolio of power plants, including nuclear, coal, natural gas, and renewable energy facilities.
Rate Range:
Job Description:Central information technology organization, providing the network infrastructure, hardware, software and enterprise services for offices to run their business.Provides network and database administration, device management, and administers processes, services and technical support for hardware and software for both the organization's internal and external clientsSkills/Experience:
Two years experience in a desktop support role positionAbility to work efficiently and independentlyRemain calm in stressful situationsBe comfortable working will all levels of customersExcellent troubleshooting skillsExperience using ticketing softwareExperience using remote desktop toolsExperience with Active Directory and SCCMRequired Skills:
Technical troubleshooting skillsHardware and software knowledge; understanding hardware and their components; operating systems; and softwareRemote desktop knowledge, preferably BomgarTicketing software knowledgeDesired Skills:
Remote desktop knowledge, preferably BomgarTicketing software knowledge, preferably ServiceNowWorkable knowledge of Intune/ computer management software
Non-benefitted (other than those mandated under state or federal law).Please note that this position does not include paid time off benefits. ApTask offers subsidized insurance coverage to our employees.
About ApTask:ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-certified company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Candidate Data Collection Disclaimer:At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment.
If you have any concerns or queries about your personal information, please feel free to contact our compliance team at businessexcellence@aptask.com
Rate Range:
Job Description:Central information technology organization, providing the network infrastructure, hardware, software and enterprise services for offices to run their business.Provides network and database administration, device management, and administers processes, services and technical support for hardware and software for both the organization's internal and external clientsSkills/Experience:
Two years experience in a desktop support role positionAbility to work efficiently and independentlyRemain calm in stressful situationsBe comfortable working will all levels of customersExcellent troubleshooting skillsExperience using ticketing softwareExperience using remote desktop toolsExperience with Active Directory and SCCMRequired Skills:
Technical troubleshooting skillsHardware and software knowledge; understanding hardware and their components; operating systems; and softwareRemote desktop knowledge, preferably BomgarTicketing software knowledgeDesired Skills:
Remote desktop knowledge, preferably BomgarTicketing software knowledge, preferably ServiceNowWorkable knowledge of Intune/ computer management software
Non-benefitted (other than those mandated under state or federal law).Please note that this position does not include paid time off benefits. ApTask offers subsidized insurance coverage to our employees.
About ApTask:ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-certified company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Candidate Data Collection Disclaimer:At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment.
If you have any concerns or queries about your personal information, please feel free to contact our compliance team at businessexcellence@aptask.com