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Inficare

Program Support Specialist

Inficare, Trenton, New Jersey, us, 08628


Endpoint Management Lead Engineer.

Work Location : Dallas, TX -

Must come to office a minimum of 2 Days per week to Office in Dallas).

Work Exp ( Min & Max ) : 5-10 years

Rate:

C2C-$50/hr or W2-$45/hr

Must Have Skills:

5 years of expertise in SCCM/Intune

Key Responsibilities for this Role:

Application Deployment: Managing the deployment of applications through SCCM to end-user devices.Patch Management: Performing updates and patching to ensure systems remain secure and up to date.Software Distribution: Automating and managing software distribution across endpoints.Operating System Deployment (OSD): Implementing Windows or other OS deployments via SCCM as it relates to Application support.Monitoring and Reporting: Tracking deployment success, system compliance, and generating reports.Troubleshooting: Diagnosing and resolving SCCM-related issues, especially in deployment and patching.Endpoint Management Systems Expertise:

System Center Configuration Manager (SCCM): Experience with SCCM for deploying applications, patch management, software distribution, and operating system deployment (OSD).Microsoft Intune (or other MDM solutions): Knowledge of mobile device management (MDM) for managing and securing endpoints such as laptops, mobile phones, and tablets.Operational knowledge in one or more system VMware, Azure AVD, NerdioOperating Systems:

Windows: In-depth knowledge of managing, troubleshooting, and deploying Windows OS Win 10/Win11 in on-prem or virtualized environment.Windows Server: Proficiency in working with Windows Server to manage endpoints and Active Directory (AD) policies.Application Deployment:

Software Packaging and Deployment: Proficiency in packaging and deploying software and updates across an enterprise network using tools like SCCM, Intune, or other deployment platforms.Scripting Languages: Experience in scripting languages like PowerShell, VBScript, or Python for automation of deployments and administrative tasks.Patch Management:

Patch Deployment: Ability to manage patch deployment strategies, including deploying security updates and service packs.Patch Compliance Reporting: Experience in generating and interpreting compliance reports using SCCM or Intune.Security and Compliance:

Endpoint Security Tools: Familiarity with antivirus, endpoint detection and response (EDR), and security tools (e.g., BloxOne Endpoint, ESET, CrowdStrike, or similar).Data Encryption and Security Policies: Understanding of data encryption techniques, secure configurations, and policies related to device management.Group Policy (GPO): Ability to configure and manage Group Policy Objects (GPO) for Windows environments to enforce security and management policies.Troubleshooting and Support:

Incident Management: Strong troubleshooting skills for diagnosing and resolving endpoint-related issues.Log Analysis: Ability to analyze logs from endpoints and management systems (SCCM, Intune) to identify and resolve problems.Networking Knowledge:

TCP/IP, DNS, DHCP, VPN: Solid understanding of networking principles, including TCP/IP, DNS, and DHCP, for troubleshooting and managing endpoints.Remote Access and VPN Solutions: Knowledge of VPNs and remote access tools for supporting users outside the office environment.Automation and Monitoring:

Automation: Experience with automating endpoint management processes, such as software deployment, system patching, and compliance checks.Monitoring Tools: Proficiency in using monitoring tools like Nexthink, or others for tracking the health and performance of endpoints.Cloud and Virtualization :

Azure Active Directory (Azure AD): Experience with cloud-based identity management using Azure AD.Cloud-based Device Management: Knowledge of cloud-based management platforms like Windows Autopilot for provisioning and configuring devices.Virtual Desktop Infrastructure (VDI): Familiarity with VDI solutions such as VMware Horizon, Citrix Virtual Apps, and Azure Virtual Desktops.Certifications (Optional but Preferred):

Microsoft Certified: Modern Desktop Administrator AssociateMicrosoft Certified: Endpoint Administrator AssociateCompTIA Security+ or similar security certificationsITIL Foundation (for IT service management)