US Tech Solutions
Administrative Assistant - ADV
US Tech Solutions, Sacramento, California, United States, 95828
Schedule:
Hours - 7am to 5pm M-F. Hybrid, flexibility onsite and remote based on business needs
Responsibilities:This position is responsible for supporting technicians, resolving customer complaints and issues, and completing needed paperworkCoordinate appointments with technicians and sub-contractorCustomer Service, assisting customers with various issues, such as billing, service requests, etcComplete and/or scan documents as neededOrder and track partsWork with technicians/sub-contractors to ensure paperwork is completed properly within the designated timeAssist in coordinating technician activities such as scheduling, customer notification and equipment procurementReceive and Issue material and equipment to techniciansInterfacing with customers on Customer Satisfaction issuesQualifications:High School Diploma or equivalent5+ years of office administrative support5+ years of Microsoft Suite including Outlook, Word and ExcelTyping Speed of at least 40 WPM
About US Tech Solutions:US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Hours - 7am to 5pm M-F. Hybrid, flexibility onsite and remote based on business needs
Responsibilities:This position is responsible for supporting technicians, resolving customer complaints and issues, and completing needed paperworkCoordinate appointments with technicians and sub-contractorCustomer Service, assisting customers with various issues, such as billing, service requests, etcComplete and/or scan documents as neededOrder and track partsWork with technicians/sub-contractors to ensure paperwork is completed properly within the designated timeAssist in coordinating technician activities such as scheduling, customer notification and equipment procurementReceive and Issue material and equipment to techniciansInterfacing with customers on Customer Satisfaction issuesQualifications:High School Diploma or equivalent5+ years of office administrative support5+ years of Microsoft Suite including Outlook, Word and ExcelTyping Speed of at least 40 WPM
About US Tech Solutions:US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.