LanceSoft
Administrative Assistant - ADV
LanceSoft, Sacramento, California, United States, 95828
Job Title: Sr. Administrative AssistantJob Duration: 12+ months ContractEst. Pay Range $30 - 35/hr. on W2Location Sacramento, CA 95834 (Onsite)
Overview/ Responsibilities:
This position is responsible for supporting technicians, resolving customer complaints and issues, and completing needed paperworkCoordinate appointments with technicians and sub-contractorCustomer Service, assisting customers with various issues, such as billing, service requests, etcComplete and/or scan documents as neededOrder and track partsWork with technicians/sub-contractors to ensure paperwork is completed properly within the designated timeAssist in coordinating technician activities such as scheduling, customer notification and equipment procurementReceive and Issue material and equipment to techniciansInterfacing with customers on Customer Satisfaction issues
Qualifications:High School Diploma or equivalent5+ years of office administrative support5+ years of Microsoft Suite including Outlook, Word and ExcelTyping Speed of at least 40 WPM
Overview/ Responsibilities:
This position is responsible for supporting technicians, resolving customer complaints and issues, and completing needed paperworkCoordinate appointments with technicians and sub-contractorCustomer Service, assisting customers with various issues, such as billing, service requests, etcComplete and/or scan documents as neededOrder and track partsWork with technicians/sub-contractors to ensure paperwork is completed properly within the designated timeAssist in coordinating technician activities such as scheduling, customer notification and equipment procurementReceive and Issue material and equipment to techniciansInterfacing with customers on Customer Satisfaction issues
Qualifications:High School Diploma or equivalent5+ years of office administrative support5+ years of Microsoft Suite including Outlook, Word and ExcelTyping Speed of at least 40 WPM