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Memorial Sloan-Kettering

Senior Business Intelligence Analyst – Patient Access

Memorial Sloan-Kettering, New York, NY


Pay Range$130,700.00-$215,800.00Company OverviewThe people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life. Our specialized care teams provide personalized, compassionate, expert care to patients of all ages. Informed by basic research done at our Sloan Kettering Institute, scientists across MSK collaborate to conduct innovative translational and clinical research that is driving a revolution in our understanding of cancer as a disease and improving the ability to prevent, diagnose, and treat it. MSK is dedicated to training the next generation of scientists and clinicians, who go on to pursue our mission at MSK and around the globe. Please review important announcements about vaccination requirements and our upcoming EHR implementation by clicking here.Important Note for MSK Employees: Your Career Hub profile is submitted to the hiring team as your internal resume. Please be sure your profile is fully complete with your skills, relevant experience and education (if required). Click here to learn more. Please note, this link is only accessible for MSK employees.  Job DescriptionSenior Business Intelligence Analyst – Patient Access Join Memorial Sloan Kettering (MSK) as a Senior Business Intelligence Analyst in our Data & Analytics Department with a focus on Patient Access Analytics.This is a pivotal role within our innovative Digital, Informatics, and Technology division. This is more than just a job; it's an opportunity to be at the forefront of transformative healthcare, leveraging cutting-edge platforms supported by our Digital Products & Informatics (DP&I) team. In this dynamic role, you'll manage and optimize key clinical information systems, including the electronic health record (EPIC) while playing a critical role in decision support, health information exchange, and knowledge management. You'll have the guide and mentor junior team members, fostering growth in a collaborative, forward-thinking environment.At MSK, data is at the heart of delivering exceptional patient care. If you're passionate about using data to drive meaningful change and want to be part of a mission-driven team that values innovation and excellence, this is your opportunity. Make an impact, advance your career, and contribute to a legacy of world-class care. Apply today and take the next step in your journey with MSK!Position Overview:Collaborate with business users to understand processes, gather requirements, and translate them into functional specifications for dashboards and reports.Design and optimize dimensional data models to enhance the reporting infrastructure.Identify project risks and proactively work with the team to ensure timely delivery within the project scope.Create ad-hoc reports, queries, and develop test plans to ensure high-quality reporting solutions.Provide leadership by identifying system deficiencies, analyzing problems, and implementing corrective actions to improve performance. Serve as an analytical thought partner to Patient Access leadershipBecome deeply versed in the operational needs of Patient Access and own the strategic roadmap for iteratively developing analytical products in support of those needs. Manage individual analytical products and projects (both independently and in collaboration with the current Strategic Analyst) from "question to answer" including problem framing, data collection and validation, exploratory analysis, statistical modeling, visualization, and synthesis. Key Qualifications: 5+ years demonstrated ability developing reporting solutions against relational and dimensional underlying data in a healthcare environment.Strong proficiency in SQL programming, deep knowledge of relational database design principles, and Tableau / data visualization & BI toolsExperience with DB2, R & Python programming a plusExposure to SAFe or agile methodologies a bonusEpic Cogito, Caboodle and Clarity as well as Patient Access Data Model Certifications a plusCore SkillsAbility to work effectively with complex information and navigate conflicting data points.Proven track record of achieving results, even under challenging circumstances.Strong planning and prioritization skills to meet organizational goals.Ability to build collaborative partnerships and communicate effectively across different audiences.An effective communicator, capable of determining how best to reach different audiences and carrying out communications based on that understanding.Additional Information:This role is based at MSK’s 633 Third Avenue location. Schedule: Full Time, Hybrid onsite  3 days a monthReporting to the Associate Director, AnalyticsPay Range: $120,200 - $192,300Helpful Links: MSK Compensation PhilosophyReview Our Greats Benefits OfferingsClosingMSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision.   Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.Job SummaryRequisition ID: 2024-80631Category: Digital Informatics and TechnologyPay Range: $130,700.00-$215,800.00